In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer. Simon-Kucher&...
Wingstop’s first-quarter results were good, but in the early weeks of the second quarter, the company’s deep commitment to digital operations sent its sales skyward. The company reported a 9.9 percent same-store sales increase through the quarter which ended March 30....
Usually, earnings calls are great information but can have a canned feeling with the droll back-and-forth between management and stock analysts. The latest Grubhub call, however, shed a lot of light not only on company performance during the COVID crisis but also how...
Delivery providers may be reporting a surge in orders as COVID-19 keeps diners at home, but the pandemic is expected to hurt more in the long term, according to a Wells Fargo financial analyst. In a research note from John Power, a senior analyst at Wells Fargo who...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.