It’s getting easier to picture the next generation of dining experiences, especially as restaurants and tech providers are bringing new features to the loyalty and customer engagement spaces. Whatever kinds of space grains we’ll be eating, the rest of the experience...
Olo is flashing some cash as the newly public on-demand commerce platform announced it is acquiring Wisely, a customer intelligence and engagement platform based in Ann Arbor, Michigan, in a $187 million dollar deal. The deal will allow Olo’s customer base to better...
Grubhub is leveling the playing field for smaller, independent restaurants by giving them the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform. Aimed at single-unit restaurants up to those...
The humble QR code is getting a second act in this newly touchless world, as many tech providers and restaurant brands are using the blocky square codes to send menus or discount codes right to customers’ phones without any employee contact required. One such...
As more restaurants offer delivery and advertising of delivery options continues to increase, Olo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year. The...
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