Olo Buys Wisely, a Customer Intelligence and Engagement Platform
Olo is flashing some cash as the newly public on-demand commerce platform announced it is acquiring Wisely, a customer intelligence and engagement platform based in Ann Arbor, Michigan, in a $187 million dollar deal. The deal will allow Olo’s customer base to better...
Grubhub Direct Gives Small Restaurants Self-Service Websites, Native Ordering
Grubhub is leveling the playing field for smaller, independent restaurants by giving them the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform. Aimed at single-unit restaurants up to those...
Carryout Rewards Incentivizes Diners to Native Carryout, Delivery Channels
The humble QR code is getting a second act in this newly touchless world, as many tech providers and restaurant brands are using the blocky square codes to send menus or discount codes right to customers’ phones without any employee contact required. One such...
Olo CEO Says Delivery’s Incrementality Is Waning
As more restaurants offer delivery and advertising of delivery options continues to increase, Olo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year. The...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.