Marqii Launches Managed Review Responses
A new service from Marqii is billed as a one-stop digital operations platform to help hospitality businesses manage and automate responses to online reviews. Called Managed Review Response, the new service claims to save operators time and money by creating...
ItsaCheckmate Goes Live as On-Google Ordering Option
Under a new partnership between Google and order-integrator and digital service provider ItsaCheckmate, customers can order directly from their search results. The partnership is one part of Google’s further push into the digital ordering space across commerce, and...
Restaurant Group Sues Google Over ‘Unauthorized Buying Service’
Left Field Holdings, a franchisee of Florida-based Lime Fresh Mexican Grill, is suing Google. The class-action lawsuit, first reported by Ars Technica, alleges Google uses “bait-and-switch” tactics to funnel digital orders to the restaurant into expensive third-party...
Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone
Wing, Alphabet’s drone subsidiary, surpassed the 100,000-customer delivery mark in recent days, following years of test deliveries—many of which have taken place in Logan, Australia, billed as the drone delivery capital of the world. Announced in a recent blog post,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.