Apex Claims New Smart Lockers Reduce Dwell Times, Save Labor
If setting delivery and takeout orders on an unsupervised counter is the bottom of the barrel, Apex bets restaurants are willing to invest in a smarter system for off-premises orders with better security, reduce labor inputs and direct integration to front- and...
DoorDash, Grubhub and UberEats Challenge NYC Over Delivery Fee Caps
New York City’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly in federal court by DoorDash, UberEats and Grubhub. The complaint...
Gig-Work Legal Shield Prop 22 Deemed ‘Unconstitutional’
The landmark Proposition 22 that carved out exceptions to California’s AB5 legislation has been deemed unconstitutional by a California judge. Under Proposition 22, which passed in November of 2020, delivery and driver gig workers did not fall under a test to...
Native Delivery Pays Off According to Latest Delivery Study
A new consumer survey from SMG, the latest in an ongoing study of trends in the food delivery market, shows native delivery making inroads as 23 percent of U.S. consumers reported ordering food directly from restaurants with their own delivery platforms compared to 24...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.