by Adam Wahlberg | Jul 24, 2024 | News, Top Stories
For a while after the pandemic, quick-service restaurants (QSRs) were rolling right along. Many raised prices in 2021 and 2022 and consumers, who were excited to have stores available again, were happy to oblige. QSRs: “We’re open!” Consumers: “We’re delighted!” It...
by Bernadette Heier | Jun 18, 2024 | Automation, News
While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
by Joe Halpern | Feb 13, 2024 | Automation, News
The first McDonald’s primarily run using robotics debuted in Fort Worth, Texas, last March with much fanfare and anticipation. News cameras recorded the action inside while reporters interviewed customers outside to get their take on what will likely be the next big...
by Tom Kaiser | Sep 18, 2023 | News, Top Stories
Weeks after outgoing Kitchen United leader Michael Montagano announced his departure for Dog Haus, the California-based ghost kitchen provider announced co-founder and Chief Business Officer Atul Sood has been promoted to CEO. In exclusive interviews with Food On...
by Tom Kaiser | Apr 19, 2023 | News, Top Stories
Gordon Haskett Research Advisors studied average menu pricing premiums for 25 popular restaurant brands, which showed the average premium across the sector has increased to approximately 20 percent over the cost of dine-in. In its “Third-Party Delivery Menu Pricing...