DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Grubhub Direct Gives Small Restaurants Self-Service Websites, Native Ordering
Grubhub is leveling the playing field for smaller, independent restaurants by giving them the same kind of technology that’s long been available to big-name restaurants through its new, self-service Grubhub Direct platform. Aimed at single-unit restaurants up to those...
DoorDash Eliminates One-Plan-Fits-All Pricing Model
During a media event unveiling a reshaped commission structure for restaurants and other retailers, DoorDash COO Christopher Payne had a bold message for merchants on the company’s platform: “You’ll never have to pay 30 percent again if you don’t want to.” The...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.