Gopuff Rolls Out New Shopping Experience With Real-Time Updates
Gopuff is giving its website a major overhaul, adding features that let customers see more of what happens behind the scenes when they place an order. The new platform introduces live video from one of the company’s micro-fulfillment centers, real-time packing...
Blue Bottle Coffee Launches Loyalty Program
Blue Bottle Coffee is rolling out a loyalty program for the first time through a redesigned mobile app. The program uses a familiar points system with a twist: every dollar earns one point, but it costs fewer points to gift a drink (75) than to redeem one for yourself...
Chick-fil-A Opens Within Boston CloudKitchen to Support Delivery Orders
Chick-fil-A is making it even easier for Boston to get their chicken fix. The chain recently opened a delivery-only kitchen out of the CloudKitchens space in Roxbury’s Newmarket Foodhub. Translation: no dining room or drive-thru, just a spot dedicated to fulfilling...
PAR Technology Debuts Coach AI Assistant
If you’ve ever worked in restaurant ops, you know just how overwhelming the data can be. Sifting through spreadsheets, jumping between platforms, and chasing down reports can feel like a full-time job. Par Technology is offering operators a new AI-powered “coach”...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.