Self-delivery remains a tricky concept for the majority of restaurant operators. Many, especially independents, are reluctant to hire drivers, deal with the overhead and manage the technology layer necessary to give consumers what they’re used to from ecommerce....
For a lot of casual-dining brands, virtual brands have a temporary air. The dozens of wing concepts seem likely to fade away as soon as dine-in traffic resumes. Pasqually’s Pizza & Wings, however, is just getting started. One of the first big-name virtual...
When everything shut down, Boston College had to quickly rethink foodservice to ensure a safe way to provide staff and students with food. They looked to an automated food locker and jumped headfirst into the tricky process of off-premises technology innovation. The...
Olo, the multifaceted ordering and logistics platform for enterprise restaurants, reached a new milestone on the floor of the New York Stock Exchange. The company went public with an 18 million-share offering. The stock began trading at $32, a more than 20-percent...
According to a new privacy report, national food delivery apps like Grubhub and Uber Eats are some of the most aggressive data collectors and are especially willing to share or sell that customer data to third parties. The report comes from pCloud, a private backup...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.