Newk’s Eatery Launches AI Phone Ordering
Yet another fast-casual chain turns to artificial intelligence (AI) for ordering solutions. Newk’s Eatery has partnered with San Francisco-based technology firm Kea to implement voice AI in its phone channels for to-go orders. With natural language processing, Kea...
BurgerFi, MAVI Launch In-Car Ordering
Quick-service restaurants have been piloting different combinations of technology to bring convenience to on-the-go consumers for years. Now, a new platform could make ordering food as simple as telling your car you’re hungry. BurgerFi is launching in-car ordering...
Starship Robots on a Roll: Orders up 72 Percent at George Mason University
George Mason University, the first U.S. college campus to offer autonomous food delivery, and Starship Technologies are celebrating four years of service and over 330,000 orders placed. The company launched the service in 2019 with a fleet of 25 robots, which has...
Del Taco Adds Automated Drive-Thru Ordering, Expands Presto Partnership
Speaking to a human when ordering in a drive-thru may soon become something of the past. In an interview with Food On Demand, Rajat Suri, CEO and founder of Presto Automation, a leading provider in drive-thru automated technology, predicted almost every drive-thru...
Autonomous Mobile Robot Neubie honored at CES 2023
Self-driving delivery robot, Neubie, turned heads at this year’s Consumer Electronic Show (CES) winning the Innovation Award in the smart cities category. The Innovation Awards is an annual competition at CES in Las Vegas, which honors consumer electronics and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.