Bringing Virtual Brands into a Tangible World
Two very different virtual operators shared the keys to success they’ve discovered by bringing several virtual, delivery-only brands into their existing restaurant kitchens. As each explained, they are still learning lessons and making adjustments. This session was...
Domino’s Rolls Out In-Car Ordering, as Carryout Drives Sales Over Delivery
Domino’s is streamlining its pickup service by introducing an app for Apple CarPlay that lets customers order directly from their cars. The feature displays a simplified version of the pizza app on vehicle dashboards, offering two ordering options: “tap to order”...
Starship Delivery Bots Hit “Industry First” Milestone in Miles Traveled
Starship Technologies’ autonomous delivery robots have surpassed the 10 million km mark (over 6 million miles) in distance traveled across the world. Starship says this is a “milestone” and “industry first,” claiming it to be the farthest traveled than any other...
Presto, ChatGPT Collab to Make AI Drive-Thru Ordering More Human-Like
Presto Automation, a leading developer of restaurant voice AI, has collaborated with OpenAI to incorporate generative AI chatbot ChatGPT into Presto Voice, its drive-thru voice assistant. Presto Voice is deployed in chains throughout the U.S. including in over 600...
Chipotle to Test Robotic Makelines
Chipotle will soon begin testing an automated makeline via tech company Hyphen. The San Jose, California-based startup automates the assembly of meals. Its first product, “The Makeline” utilizes robotics and a customized operating system to give busy kitchens an...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.