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Thanx CEO: Remove Your Dependency on Discounts

Thanx CEO: Remove Your Dependency on Discounts

by Tom Kaiser | Nov 23, 2022 | Best Practices, News, Top Stories

Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
Delivery Leaders Improving Journey from Kitchen to Customers

Delivery Leaders Improving Journey from Kitchen to Customers

by Matthew Liedke | Oct 13, 2022 | Best Practices, News, Third-Party Delivery

Efficiency is an important element of the restaurant industry, and the increase in delivery demand means more is being done to make that front more effective, too. Some new products assisting restaurants in improving the delivery segment were shared by panelists in...
Panelists Discuss Bringing the Restaurant Experience Home Through Packaging Innovation

Panelists Discuss Bringing the Restaurant Experience Home Through Packaging Innovation

by Matthew Liedke | Sep 28, 2022 | Best Practices, News

With restaurants continuing to get more of their business through delivery orders, maintaining the quality of the food is becoming increasingly paramount. In order to ensure the quality of the food is as good at the office or at home as it would be in a restaurant,...
Box Branding Panel Highlights Importance of ‘Three Fs:’ Form, Function and Finish

Box Branding Panel Highlights Importance of ‘Three Fs:’ Form, Function and Finish

by Matthew Liedke | Sep 28, 2022 | Best Practices, News

When food is delivered to an off-premises location, a key way to represent the brand of a restaurant is through the packaging. That was the message shared during a panel focused on branded containers at the Off-Premises Packaging Summit by Food On Demand in Dallas...
Partnership Brings QR-Based Payment to Drive Thru

Partnership Brings QR-Based Payment to Drive Thru

by Nicholas Upton | Sep 8, 2022 | Automation, News

The kiosk is coming for the drive-thru, too, under a new partnership between Delphi Display Systems and Paerpay. Delphi, a provider of hardware for the quick-service industry, and Paerpay, a mobile payments provider, connected the dots (and their technology stacks) to...
Thanx, Ovation Partner with Goal of Deeper Customer Connection

Thanx, Ovation Partner with Goal of Deeper Customer Connection

by Nicholas Upton | Sep 7, 2022 | Best Practices, News

Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...
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Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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