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Why Off-Premises Reconciliation is Suddenly Such a Big Deal

Why Off-Premises Reconciliation is Suddenly Such a Big Deal

by Nicholas Upton | Jun 8, 2022 | Automation, Finance, News

Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Chick-fil-A Testing Autonomous Delivery in Austin

Chick-fil-A Testing Autonomous Delivery in Austin

by Tom Kaiser | Jun 2, 2022 | Automation, Briefs, News

As one of the primary restaurant trendsetters, Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas, is certainly headline-generating news. Through the partnership, a fleet of self-driving robots in downtown Austin are...
Wing Zone Commits to Major Robotics Partnership

Wing Zone Commits to Major Robotics Partnership

by Nicholas Upton | Jun 2, 2022 | Automation, News

Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant...
Deliverect Marketplace Helps Operators Find their Ideal Virtual Brand

Deliverect Marketplace Helps Operators Find their Ideal Virtual Brand

by Nicholas Upton | Jun 2, 2022 | Best Practices, News, Top Stories

A new marketplace of virtual brands from Deliverect aims to make finding the ideal virtual concept as easy for operators as finding the right lightbulb at Home Depot. Virtual brands are one of the few megatrends in the restaurant space right now. The ideal setup is...
Bringing Hybrid, Native Delivery Options into Focus

Bringing Hybrid, Native Delivery Options into Focus

by Matthew Liedke | May 26, 2022 | Best Practices, News, Third-Party Delivery

As more options proliferate, a growing number of restaurants are employing hybrid and native delivery options to tailor their off-premises strategy to their unique circumstances. This digitization of the delivery process was explored by restaurant and technology...
Wow Bao Launches Virtual-Restaurant Rewards, A First

Wow Bao Launches Virtual-Restaurant Rewards, A First

by Nicholas Upton | May 23, 2022 | Best Practices, News

Wow Bao, the mostly virtual steamed bun chain, launched the first virtual restaurant rewards program. The program, dubbed Bao Bucks, awards customers with in-program cash to spend on food. The points accumulate only with direct orders, much like other brand loyalty...
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Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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