Paytronix Sees Digital Guest Experience Extending Beyond Restaurants
It’s getting easier to picture the next generation of dining experiences, especially as restaurants and tech providers are bringing new features to the loyalty and customer engagement spaces. Whatever kinds of space grains we’ll be eating, the rest of the experience...
SJW Robotics Co-Founder ‘Everything I Know is Wrong’
There are plenty of adages that remind us what we know today may not apply tomorrow. That’s true in restaurant technology and especially restaurant robotics, as SJW founder and CEO Nipun Sharma has learned. Before becoming an investor and mentor, his whole...
Loyalty Revs Direct-Ordering Flywheel
Direct digital orders are a common goal across the restaurant space, and loyalty has emerged as a way not to push users to order direct but instead entice them with perks, ease and lower fees. Back in 2019, Olo founder and CEO Noah Glass wrote, “The measure of...
Miso Bot ‘Chippy’ Slinging Chips in Chipotle Test
Miso Robotics and Chipotle are testing an automated chip-making robot to see if it can keep up with human counterparts and meet the burrito giant’s exacting standards. Dubbed “Chippy,” the chip-making robot will look familiar to Flippy fans. It’s...
Two Ghost Growth Mindsets from Qdoba, WOWorks
Two restaurant companies are scaling up their ghost kitchens, and they’re taking some slightly different approaches to make ghost operations fit with their brands. Health-focused WOWorks, the parent company of Saladworks, Frutta Bowls, Garbanzo Mediterranean and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.