Tech Stack Recap: Low-Friction Order Handoffs
At the beginning of the pandemic, one of the first non-tech solutions Del Taco came up with was using traffic cones to speed up the drive-thru. They already had outside order-takers at some locations, so they were able to scale that quickly, plus they were set up with...
Tech-Stack Recap: Savvy Marketing is a Data Hog
Take one look at the ecommerce marketing world and you’ll see a frightening amount of data at work. One search for socks follows you to the very ends of the earth. The restaurant industry is playing catch-up on big consumer data, but the massive shift to digital...
Virtual Operator Stay’d Pushes Hospitality into Delivery
High-touch, hospitality-minded restaurant folks are more than ready to bring people back into restaurants. But the founders behind delivery-only virtual restaurant brand Stay’d are looking to bring some of that high-touch hospitality to the delivery experience....
The Siren Call of Self Delivery
Self-delivery remains a tricky concept for the majority of restaurant operators. Many, especially independents, are reluctant to hire drivers, deal with the overhead and manage the technology layer necessary to give consumers what they’re used to from ecommerce....
FOD Tech Stack Event: Delivery DIY or Outsourcing?
During the final session of Food On Demand’s Building Your Off-Premises Tech Stack event in March, Grubhub Senior Director Liz Bosone joined OrderB4 CEO Randy Murphy and Leah Willis, digital systems and technology manager at Boston’s Flour Bakery + Cafe, to discuss...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.