Seattle City Council Proposes Permanent Cap on Delivery Fees
Under a proposed Seattle City Council ordinance, restaurant delivery fees would be capped at 15 percent. According to a presentation from the Council, the ordinance would “require food delivery platforms to engage in agreed-upon, reasonable, and transparent business...
Guest Sentiment Shows Off-Premises Dip
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
Mobile Restaurant Pay Charges Beyond the Pandemic
One of the next frontiers in restaurant evolution is adopting modern payment technology to prevent customers needlessly waiting for servers or the bill, reduce staffing levels and minimize credit card fees generated by multiple transactions during a single guest...
C3 Investment Sets Table for ‘Explosive’ International Growth
C3 announced a new strategic investment that will “evolve” its global presence and solidify its offerings across the United States and United Arab Emirates. This will bring C3’s virtual restaurant brands and brick-and-mortar locations to the fast-growing UAE market,...
JustKitchen Enters India Via Partnership with Kitchens Centre
Taiwan-based ghost kitchen operator and virtual brand creator JustKitchen will enter India under a new agreement to bring its virtual brands to the unique market. The company will partner with Kitchens Centre, a ghost kitchen operator that bills itself as a KaaS...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.