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How Uber Eats Aims to Be ‘Super App’ for Both People and Things

How Uber Eats Aims to Be ‘Super App’ for Both People and Things

by Beth Ewen | May 5, 2022 | News

Kelly Seeman, right, discussed Uber Eats’ dual strategy to deliver people and things on Day Two of the Food On Demand Conference. Editor Tom Kaiser asked the questions. At his feet is a margarita cocktail kit Seeman had delivered on stage to celebrate Cinco De...
Four Big Datapoints from YipitData and Sense360

Four Big Datapoints from YipitData and Sense360

by Nicholas Upton | May 5, 2022 | News, Research

During day one of the 2022 Food On Demand Conference, YipitData and Sense360 went deep—very deep—on industry data. Four big numbers emerged as an interesting snapshot of where the off-premises world stands today. Moderated by Carl Orsbourn, co-author of...
How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say

How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say

by Laura Michaels | May 4, 2022 | News

During a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles...
Olo CEO Kicks Off Food On Demand Conference: ‘From Toy to Mission-Critical’

Olo CEO Kicks Off Food On Demand Conference: ‘From Toy to Mission-Critical’

by Beth Ewen | May 4, 2022 | News

Tom Kaiser, right, and Nicholas Upton kicked off the fifth annual Food On Demand Conference today in Las Vegas with a run-through of the industry’s biggest news. “I want what I want when I want it.” That’s the mantra of today’s food...
DoorDash Kitchens Expands to Downtown Brooklyn

DoorDash Kitchens Expands to Downtown Brooklyn

by Tom Kaiser | May 2, 2022 | News, Third-Party Delivery

Nearly three years after opening its first eponymous ghost kitchen in Redwood City, California, DoorDash opened its latest DoorDash Kitchens facility in downtown Brooklyn with a mix of local, regional and national restaurants.  This new East Coast location is clear...
Hybrid-Delivery Platform Cartwheel Raises $3M in Seed Round

Hybrid-Delivery Platform Cartwheel Raises $3M in Seed Round

by Nicholas Upton | Apr 28, 2022 | Finance, News

Cartwheel, a platform that enables hybrid delivery, raised $3 million in seed capital to enhance its offering, build more integrations and expand the company. The company, which has powered deliveries for P.F. Chang’s, Taco Del Mar and Portillo’s, has now...
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