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Google Adds “Order Delivery” Button, Will Late Adopters Follow?

Google Adds “Order Delivery” Button, Will Late Adopters Follow?

by Tom Kaiser | May 29, 2019 | Best Practices, News, Third-Party Delivery, Top Stories

Google has added an “Order Delivery” button allowing customers to summon meals from their favorite restaurants, which can be delivered through Postmates, DoorDash, Delivery.com, Slice and ChowNow. The company says more delivery providers will be added soon. By...
New DoorDash Funding Values Company at $12.6 Billion

New DoorDash Funding Values Company at $12.6 Billion

by Nicholas Upton | May 29, 2019 | Finance, News, Third-Party Delivery

In a pre-holiday announcement, DoorDash announced another round of investor cash bringing its total haul to more than $2 billion and the company’s valuation to an incredible $12.6 billion. The San Francisco-based company, founded by CEO Tony Xu, announced the...
Consumer Survey Dives into Incrementality, Frequency

Consumer Survey Dives into Incrementality, Frequency

by Tom Kaiser | May 29, 2019 | Best Practices, News, Research

As Wells Fargo sees restaurant delivery swelling to a $50 billion industry in the U.S. by 2022, the mega bank’s recent survey of 475 delivery consumers provides some insight on frequency, incrementality and the types of restaurants that have the most to gain. In its...
In Delivery Watch, Here Comes Amazon

In Delivery Watch, Here Comes Amazon

by Tom Kaiser | May 22, 2019 | News, Research, Third-Party Delivery, Top Stories

It’s been clear that Amazon has its hungry eyes on the meal-delivery space, but it’s now making its big move with word that Seattle’s deliver-everything giant led a $575 million financing round in London-based Deliveroo, one of Europe’s largest third-party delivery...
Driver App Makes for Safer Delivery Drivers

Driver App Makes for Safer Delivery Drivers

by Tom Kaiser | May 22, 2019 | Best Practices, News, Research

If you’re Uber, Grubhub or DoorDash directing a huge fleet of delivery drivers or a restaurant with a lean-and-mean in-house delivery team, you have a vested interest in making sure your drivers are as safe as possible. Whether it’s causing an accident or just being a...
Study: Restaurants Should Shun Exclusivity, Charge More for Delivery

Study: Restaurants Should Shun Exclusivity, Charge More for Delivery

by Tom Kaiser | May 22, 2019 | News

Summing up its recent restaurant technology symposium that included 15 restaurant technology companies and investors, Piper Jaffray Senior Research Analysts Nicole Miller Regan and Joshua Long looked at accelerating changes in the $1.6 trillion U.S. food market that’s...
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