by Bernadette Heier | Dec 20, 2023 | Briefs, News
Yet another fast-casual is axing traditional phone ordering and leaning on artificial intelligence (AI). California Fish Grill, a seafood chain, is tapping Kea’s voice-ordering system in an effort to boost revenue and free up staff time so they can focus on the...
by Bernadette Heier | Dec 20, 2023 | Automation, News
With cold and flu season among us and the holidays right around the corner, health and safety are top of mind for consumers and brands—especially within the food industry. That’s why restaurants are looking at ways to implement technology to address such...
by Matthew Liedke | Dec 20, 2023 | News
Editor’s note: This story was originally published by FOD’s sister publication, Franchise Times. When Zak Omar took over Atomic Wings in 2016, he brought with him years of experience as a quick-service restaurant operator with knowledge of the advantages...
by Tom Kaiser | Dec 20, 2023 | News, Third-Party Delivery
ParTech, a global restaurant technology company focused on unified commerce for enterprise restaurants, has partnered with DoorDash, the largest U.S.-based third-party delivery provider. This new collaboration is dedicated to advancing the restaurant industry by...
by Tom Kaiser | Dec 20, 2023 | News
Wow Bao, the Chicago-based brand that’s grown through delivery-only kitchens, multi-tenant kitchens, big-box stores and airports announced its latest expansion with Giant Eagle, a Pittsburgh-based grocer with stores in Pennsylvania, Ohio, West Virginia, Indiana and...
by Tom Kaiser | Dec 18, 2023 | News, Outstanding Operators, Top Stories
New York City-based Handcraft Burgers & Brew is the next Food On Demand Outstanding Operator. As one of three co-owners of a two-year-old quick-serve burger joint east of Times Square, David “Rev” Ciancio appears to be living a tailor-made dream of putting his...