Instacart, Stop & Shop Partner on 30-Minute Grocery Delivery
Instacart has partnered with Stop & Shop, a Massachusetts-based brick-and-mortar grocery brand, to offer 30-minute delivery of fresh foods, meal kits, groceries and household necessities in select Northeast markets. The new service—called Stop & Shop...
Chick-fil-A Sued in New York Over Delivery Mark-up Allegations
Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery. The complaint alleges that, in addition to the delivery fees, usually $2.99 or $3.99, the chain “secretly marks up food prices for delivery...
DoorDash Launches $1M Disaster Fund, New Ad Offerings
DoorDash announced a $1 million restaurant disaster relief fund and new advertising tools to help restaurants reach new customers through self-serve Sponsored Listings. Both were unveiled during the delivery provider’s annual Main Street Strong Restaurant Conference....
Grubhub, Restaurant Strong to Give $4 Million to Independents
Grubhub and The Greg Hill Foundation’s Restaurant Strong Fund will be giving $4 million in grants to support restaurants across the country that have been working hard to survive the pandemic. Aimed at independent restaurants in seven cities, the grants will range...
Business Models at Odds in the Digital Grocery Business
Like restaurants, grocers are struggling to find a happy medium with third-party delivery providers as more of the North American grocery market moves online. While grocery stores encourage more profitable native ordering and customer pickup, new entrants are testing...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.