by Nancy Monroe | Aug 27, 2020 | News, Research, Third-Party Delivery
Because everything in the restaurant universe seems like a roll of the dice these days, SeeLevel HX’s title for its FODC presentation on its latest survey, “Are you gambling on your customers?”, seems apropos. Vice President of Operations and Partner Donna Goodwin...
by Tom Kaiser | Aug 20, 2020 | News, Third-Party Delivery
Shortly after announcing its move into the convenience-store space, DoorDash, the largest third-party delivery service in the U.S., announced its first move into grocery through partnerships with grocers across the country. Customers in the Bay Area, Los Angeles,...
by Tom Kaiser | Aug 5, 2020 | Third-Party Delivery
Philadelphia is the latest major U.S. city capping fees and placing new restrictions on third-party delivery services. Signed by Mayor Jim Kenney and effective immediately, the new bill limits delivery fees, mandates that fees must be transparent to customers and that...
by Tom Kaiser | Jul 30, 2020 | Third-Party Delivery, Top Stories
Now that meal delivery has expanded far beyond the urban markets that fueled the industry’s growth the last decade, some delivery providers are differentiating themselves with a more selective roster of restaurants. First came Slice, which focuses exclusively on pizza...
by Tom Kaiser | Jul 30, 2020 | News, Third-Party Delivery
FreshDirect, an online grocery delivery provider based in New York City, is expanding southward along the Acela corridor into the Washington, D.C. metro area through a partnership with micro-fulfillment brand Fabric. Launching in late 2020, this will enable two-hour,...
by Tom Kaiser | Jul 23, 2020 | Briefs, News, Third-Party Delivery
A new survey of restaurant operators on the Uber Eats platform shows many feel that, were it not for third-party delivery volume, the vast majority would have had to lay off staff members or cut staff hours to get through the pandemic. Putting a finer point on it,...