The Latest News

Outstanding Operator: Perkins
Perkins is out to prove it’s about more than omelets by bolstering its off-premises operations and preparing a loyalty program that will grow its lunch and dinner revenues.

Sharebite’s Workplace Food Platform Has Resulted In the Donation of 10 Million Meals
Sharebite’s mission is to feed every worker in the country. It’s off to one heck of a start.

Outstanding Operator: Jason’s Deli
With 40 years of catering experience, Jason’s Deli continues to adapt by integrating tech and innovative packaging to find the right balance between in-store and off-premises orders.

Strategic Pivots: How Global Delivery Players are Diversifying Revenue Streams
Rapid delivery platforms diversify to drive growth in the half-trillion-dollar market, reshaping global consumer habits.

7-Eleven Ramps Up Fast Casual Strategy with 600 Food-Focused Stores
7-Eleven plans 600 new food-focused locations by 2027 to boost hot food offerings and attract on-the-go consumers.

Richtech Robotics Becomes a Franchisee Inside 20 Walmart Stores
It has a beverage-making robot named ADAM and a waiter named Matradee. You got to love it.

Toast Survey Shows Operator Commitment to Off-Premises
Look for more usage of AI as well.

Kitchen Robotics Installs a Robot Kitchen At Florida International University
Students can now get pasta Alfredo in four minutes without talking to a human.

Uber Eats Now Lets Users Create and Share Lists of Favorite Spots on App
A new social feature is highlighting lists from influencers and regular users—boosting discoverability of local restaurants.

FoodFriends Aims To Bring the Restaurant Community Together
Nabeel Alamgir wants to help food executives find each other on the event circuit. So he built an app for it.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status
Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

Golden Chick Hatches a New Tech Platform
The brand can now run everything through one system, and employees can use a wicked dual-purpose kiosk.
Food On Demand Topics
Finance
Waitr Officially Rebrands to ASAP
In a move that was telegraphed for more than a year, Waitr has officially become ASAP. The company announced it changed its name, embracing not just food delivery but its new “deliver anything” business model. According to a press release announcing the move, “ASAP’s...
Research
Paytronix Data Illuminates ‘No Tip, No Trip’ Mantra Among Drivers
The lower the tip, the less chance a delivery driver will pick up your food. Paytronix dug into how tips affect delivery acceptance rates. In a report titled “No Tip, No Trip: How Brands Can Preserve Revenue by Ensuring That Delivery Drivers Are Tipped Their Fair...
The Deliverers
HungryPanda Secures $55 Million to Expand Asian Food Delivery Services in U.S.
The funding will ramp up the company’s presence in the U.S. and explore options to serve more diverse communities across North America.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Kitchen Robotics Installs a Robot Kitchen At Florida International University
Students can now get pasta Alfredo in four minutes without talking to a human.