The Latest News
Outstanding Operator: Bojangles
Bojangles is deploying new technology to bolster its off-premises business, and has plans for major expansion in 2025.
Wonder Adds a Media Company To Its Portfolio
With its acquisition of Tastemade, it moves closer to its goal of omniscient meal planning.
Outstanding Operator: Freebirds World Burrito
Amid catering expansion and a commitment to flavor innovation, the Tex-Mex brand continues to see growth.
From Food Trucks to On-Campus Dining, TaKorean Sees Growth
The American-Korean fusion concept has expanded to brick-and-mortar locations, food halls and stadiums. Now, it’s setting its sights on colleges.
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin residents will soon see delivery robots on their sidewalks.
Piada Italian Street Food Refocuses Loyalty Program Around Spending
The brand is making it more rewarding to drop dough. Grazie!
Survey Highlights Impact of Grocery Delivery on SNAP Recipients
A DoorDash survey of over 2,400 SNAP recipients found that 78 percent prefer using their benefits for grocery delivery rather than shopping in-store, citing accessibility and reduced stigma.
HungryPanda Secures $55 Million to Expand Asian Food Delivery Services in U.S.
The funding will ramp up the company’s presence in the U.S. and explore options to serve more diverse communities across North America.
Another Broken Egg Café Launches Lunch Items and Plans for Catering and Delivery Growth
The breakfast and brunch brand goes bigger on lunch and leans on its off-premises operations.
Third-Party Delivery Providers Win Consumer Data Decision In Court
They did not want to share personalized customer info with operators.
DoorDash Tops Intouch Insight Report on Delivery Performance
Intouch Insight has released survey results on third-party delivery providers. Uber Eats has some work to do.
Olive Garden Delves into Plans for Uber Eats Rollout
After a long holdout against third-party delivery apps, Olive Garden signed a deal with Uber Eats last week. We take a deeper dive into the pasta hub’s new strategy.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Ottonomy unveils ‘Crab Mode,’ Raises $3.3M
Robotic delivery bot maker Ottonomy secured $3.3 million in a second investment round and previewed its next delivery robot. CEO Ritukar Vijay said there is a major need for robotics on campuses, in parking lots and in places like airports—maybe more so than...
Research
DoorDash Report Shows Delivery Volumes Staying Strong
DoorDash’s second-annual Restaurant Online Ordering Trends Report shows that volumes are staying strong at the largest U.S. third-party delivery provider.
The Deliverers
DoorDash Tops Intouch Insight Report on Delivery Performance
Intouch Insight has released survey results on third-party delivery providers. Uber Eats has some work to do.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Toast Unveils a Branded Mobile App and Text Marketing Capabilities
The odds of a customer becoming a regular goes up dramatically when using mobile tools.