The Latest News

More Catering Demand Means Ample Opportunity for Franchise Restaurants
Another Broken Egg Cafe and Jason’s Deli are among several brands broadening their catering capabilities, as off-premises sales in recent years continue to trend upward.

White Castle: Outstanding Operator
White Castle continues to adapt to the times, with smart delivery solutions for both drivers and team members, embracing robotics, AI and more.

Serve Robotics Brings Its Delivery Game to Miami
The company has accelerated its pursuit of 2,000 robots on U.S. sidewalks by the end of the year.

Outstanding Operator: The Grill at OnCue
The family-owned C-store chain based in Oklahoma City is making big strides in made-to-order menu offerings.

DoorDash Tackles Delivery Fraud with New Updates
To address delivery fraud, DoorDash is requiring some customers to enter a PIN upon order retrieval.

KFC Tests New Tech in Orlando
KFC is using Orlando as ground zero for new digital innovations around its kiosks and drive-thru.

Hang Gives Consumers a Personalized Experience and Operators Their Names
Hang uses AI to customize offers and make loyalty fun.

Juicer Parts Ways with Dynamic Pricing Product
CEO and Co-Founder Ashwin Kamlani said the company will pivot toward a broader revenue management solution for the restaurant industry.

OLHSO Launches an Automated Mobile Restaurant
Residents in Foster City are getting a first look at something truly original.

Restaurant Delivery, the Global Outlook
The global restaurant delivery market is showing promising signs of growth and profitability.

Chick-fil-A Takes Drive-Thru to New Heights, Literally
We take a deep dive into Chick-fil-A’s latest drive-thru only restaurant, that features four-lanes and conveyer belts.

Curbit Partners With Microsoft for AI and Pushes for 100,000 Restaurants
Curbit offers to set up machine-learning programs for restaurants deluged with data.
Food On Demand Topics
Finance
C3 Investment Sets Table for ‘Explosive’ International Growth
C3 announced a new strategic investment that will “evolve” its global presence and solidify its offerings across the United States and United Arab Emirates.
Research
CA Study Shows Delivery Apps Provided Billions in Pandemic Revenue
A new study by UC Riverside found delivery services provided a $19B economic lifeline for California restaurants, grocers and other merchants during the height of the pandemic.
The Deliverers
Hurryio is a New Third-Party Delivery App in Key Biscayne. Can It Compete?
Manny Paez is working to turn restaurants on the island into users of his delivery app, one operator at a time.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.