The Latest News
Tech Upgrades Don’t Need to Be Sexy, Franchise Execs Say
Leaders from Main Squeeze Juice Co. and Qdoba share how they’re using tech to enhance, not replace, the guest experience.
Value and Consistency Will Be Critical in 2025 With Potential Challenges in Store
Traffic is down across the industry for a few reasons: an oversupply of restaurants, the growing cost of meals, and inflated wages.
Apex Introduces a New Line of Modular Pickup Lockers
Apex rolls out new lockers designed for optimal flexibility and data gathering.
Autonomous Delivery Gains Ground in Food Industry
FODC panelists from Shake Shack, Serve Robotics, and Wing ponder the big questions.
Waffle House Introduces Late-Night Delivery and Night Owls Rejoice
You can now have a pecan waffle delivered to your door at 4 a.m.
Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks
Qu is rolling out new equipment for the back of the house with the intention of creating smarter kitchens. This comes as restaurants are looking to consolidate tech stacks, make kitchens more efficient and prioritize first-party ordering.
A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.
Outstanding Operator: Cava
The brand has seen rapid growth and continues to innovate. From offering a robust, easy app experience to AI video tech that monitors ingredient levels in real time.
Outstanding Operator: Sal’s Pizza
The iconic East Coast brand is in its 35th year of serving three-pound pizzas. Partnerships with DoorDash and Paytronix are part of its secret sauce.
Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.
Coco Robots Now Deliver for DoorDash in LA and Chicago
Customers may have a Coco delivery bot assigned to their order from one of hundreds participating merchants via the DoorDash app.
Sizl Wants To Deliver Chicken Kyiv To Your Door
The dark kitchen with the Ukrainian roots is finding that consumers will order hearty Eastern European food.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Delivery Hero Prepares To Write a Lot of Zeros
Delivery Hero gets hit with a whopper of a fine from the European Commission.
Research
TouchBistro Survey Shows FSR Faith In Off-Premise
The most-used delivery platform isn’t what you think. The trajectory of TikTok usage is what you think.
The Deliverers
A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
RocketBox Aims To Be the Next Big AI-Powered KDS
Ross Cronin spent decades in the pizza business and knows what kitchen tech would be useful to operators.