The Latest News
Toast and Uber Expand Global Partnership
It expands restaurant control across first and third-party orders, with Uber Eats marketing tools rolling out on Toast in 2026.
What Makes High-Growth Delivery Markets Different
From Mumbai to São Paulo, high-growth delivery markets show what innovation looks like when scale meets necessity.
Instacart Gives Grubhub a Boost in Grocery Delivery
Grubhub is teaming up with Instacart to bring a massive grocery catalog to its app and website.
Chick-fil-A Debuts Vending Machine, and It Still Takes Sundays Off
The machine was spotted inside a Georgia hospital, serving a limited version of the chain’s menu.
The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Consumers are expressing deeper warmth toward restaurant tech than ever before.
Steve Ells’ Startup Kernel Axes Robots and Rebrands
Dubbed “Counter Service”, it’s shifted gears to an artisanal sandwich concept.
Sauce Adds a Customer Retention Module To Its White-Label Delivery Platform
Sauce automates individualized messages to existing customers and operators don’t have to do a thing.
Outstanding Operator: Viva Chicken
The QSR with the tasty Peruvian-style poultry is expanding to new locations, supported by a revamped tech stack and a deep confidence in its catering program.
Outstanding Operator: Playa Bowls
Founded by passionate surfers Robert Giuliani and Abby Taylor, the brand continues to expand, including in off-premises operations, with its innovative loyalty program and customizable menu.
Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
The company boasts a 97 percent success rate with its voice AI platform.
Domino’s Partners with DoorDash to Expand Delivery Reach
Domino’s exclusive deal with Uber Eats ends May 1, and will now use both DoorDash and Uber Eats marketplaces, while keeping its own drivers.
A TouchBistro Survey Underlines the Strength of Takeout and Delivery
It’s just more proof that consumer affection for off-premises ordering is bottomless.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Marc Lore’s Wonder Raises Another $350M
Wonder, a truck-based restaurant delivery service started by Marc Lore, raised an additional $350 million through a Series B.
Research
BentoBox Restaurant Study Points to Latest “New Normal”
BentoBox’s 2021 Restaurant Trend Report shows how the industry evolved over the last year through the lens of its 7,500 restaurant partners.
The Deliverers
Restaurant Delivery, the Global Outlook
The global restaurant delivery market is showing promising signs of growth and profitability.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.