The Latest News
AI Steps In to Automate One of Restaurants’ Most Dreaded Tasks
Inventory automation has emerged as one of the most practical and widely accepted uses of AI for restaurants.
Dave’s Hot Chicken Taps Matternet for Drone Delivery
Matternet is the latest drone developer making moves in the restaurant delivery space.
How ChatGPT Is Changing Restaurant Discovery and Online Ordering
OpenAI is adding apps like Uber Eats, DoorDash, Instacart, and 11 others to ChatGPT later this year, letting users order food, book trips, or shop without leaving the chat.
Analysts and Economists Agree: Off-premises Channels Are Productive, Permanent
Shorter visits, more off-premises orders, and stronger loyalty programs are fueling a surge in restaurant productivity.
Outstanding Operator: Chef on Call
By getting ahead of the third-party delivery wave and investing in its own fleet and tech, the brand has built loyal customers.
First-Party Delivery and Kiosks Are Expected To Grow in 2025
A new survey from Qu shows what QSR and fast-casual operators are pondering.
Outstanding Operator: Bojangles
Bojangles is deploying new technology to bolster its off-premises business, and has plans for major expansion in 2025.
Wonder Adds a Media Company To Its Portfolio
With its acquisition of Tastemade, it moves closer to its goal of omniscient meal planning.
Outstanding Operator: Freebirds World Burrito
Amid catering expansion and a commitment to flavor innovation, the Tex-Mex brand continues to see growth.
From Food Trucks to On-Campus Dining, TaKorean Sees Growth
The American-Korean fusion concept has expanded to brick-and-mortar locations, food halls and stadiums. Now, it’s setting its sights on colleges.
Outstanding Operator: Portillo’s
Portillo’s charts an aggressive path with new off-premises strategies and a nod to its past.
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI continues its mission of presenting ordering options pretty much everywhere.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Galley Solutions Closes Big Funding Round
Amid ongoing challenges in foodservice supply chains, Galley Solutions raised $14.2 million through a Series A.
Research
DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
The Deliverers
Serve Robotics and Shake Shack: A Hollywood Romance in the Making
There are currently 100 of these robots moseying around Los Angeles. More are coming.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Dlivrd Debuts a Driver App and Takes Ownership of Its Tech Stack
Dlivrd rolls out its first driver app and feasts on the catering resurgence.