The Latest News
It Seems Every Brand Wants To Use Voice AI. Yet Taco Bell Is Pulling Back.
The fast-food giant’s experience offers a glimpse into the growing pains of voice AI.
Beekeeper Wants You To Retain Your Employees For More Than a Week
Beekeper’s app unifies communication, operations and HR to connect frontline workers with the people and tools they need to become acclimated.
Operators Give Growth Tips For The Times
A look back at lessons from past Outstanding Operators reveals how restaurant leaders are tackling today’s headwinds with first-party ordering, catering, and loyalty.
Vox AI Wants To Transform QSR Operations
It completed a $8.7 million fundraising round to support its mission.
Yum Brands Launches AI-Powered Platform to Centralize All Tech
This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.
Outstanding Operator: Potbelly
Potbelly rolled out tech innovations and off-premises strategies that are paying off big.
Wings Etc. Tackles the Super Bowl and Targets Off-Premises Growth
How did the brand prepare for the one-day sales explosion that was the Super Bowl? Carefully. And with the help of technology.
Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why
Not trying to be everything to everyone and focusing on what it excels at seems to have raised its ceiling. That and becoming a TikTok sensation.
How Restaurants Can Win the Super Bowl
Patrick Mahomes isn’t the only one looking to be a big winner on Sunday.
Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
The long-awaited path to profitability for global delivery platforms may finally be emerging, as industry giants shift their focus from aggressive expansion to sustainable operations.
Announcing the 2025 Outstanding Operator Winners
After combing through a wealth of nominations, our editorial team has selected 20 brands that are excelling in areas like off-premises operations and digital guest engagement.
Franchisors Lean On Loyalty to Leverage Customer Data and Drive Sales
Brands like Dunkin’, GoTo Foods, and Cilantro Taco Grill are using loyalty apps to boost customer engagement, personalize offers, and drive traffic—while giving consumers value in return.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Hybrid-Delivery Platform Cartwheel Raises $3M in Seed Round
Cartwheel, a platform that enables hybrid delivery, raised $3 million in seed capital to enhance its offering, build more integrations and expand the company. The company, which has powered deliveries for P.F. Chang's, Taco Del Mar and Portillo's, has now raised $4...
Research
Square Survey Says More Change Ahead for Restaurants
Point of sale and payment gateway Square released a pair of surveys exploring the future of the restaurant industry in the minds of restaurant operators and consumers. The company partnered with Wakefield Research to question 500 restaurant owners and 1,000 consumers...
The Deliverers
Juicer Launches Free Menu Price Comparison Tech for Restaurant Industry
Juicer wants to help restaurants compare competitor prices on third party marketplaces easily —and for free.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
PizzaForno Brings the First Pizza Vending Machine To California
PizzaForno is making hot pizza available to Rancho Cordova consumers 24/7 and with no tipping required.