The Latest News
DeliverZero Adds Grubhub To Its Reusable Container Community
It was the final delivery-provider holdout in its reusable container operation.
The SCV Hub Streamlines Ordering Across Multiple Restaurant Concepts
Santa Clarita Valley Kitchens or “The SCV Hub” partners with Empower Delivery to streamline ordering across diverse culinary brands
Perkins Enters Fast Casual Space With New Store Design
Perkins rolls out a new grab-and-go store design, complete with kiosks and digital menu boards, firsts for the brand.
Jake Paul Says He’s ‘All In’ With Dog Haus Partnership
Jake Paul, boasting 32 million social media followers and an upcoming fight with Mike Tyson, is also diving into a multi-faceted partnership with Dog Haus.
ezCater Supports Underrepresented Groups with New Supplier Diversity Program
With two new filters, ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups.
Outstanding Operator: Another Broken Egg Cafe
CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.
Voice AI Surge Continues as More Restaurants Automate Ordering
Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.
Outstanding Operator: The Smoke Shop BBQ
A long-time chef looking for a higher challenge switched to BBQ, leaned on third-party delivery with no qualms about the cost.
Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity
In the dynamic world of international restaurant delivery, large players like DoorDash, UberEats, and Delivery Hero, alongside their smaller counterparts, face the complex task of tailoring their operating models to diverse cultural needs.
Stuart and UrbanPiper Partner to Accelerate Delivery
Stuart teams up with UrbanPiper for faster order and delivery in the UK, Ireland, and Europe.
Outstanding Operator: Chipotle
The fast-casual is being recognized for its innovation, consistently implementing new technologies and digital-forward formats to streamline operations.
Walmart Plans Rapid Drone Delivery Expansion
The retail giant is offering drone delivery for up to 75 percent of the Dallas-Fort Worth population.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Inside Miso Robotics’ ‘Passive’ Crowdfunding Program
Kitchen robotics are having a moment, both in terms of popular interest and investor support. Miso Robotics, the maker of “Flippy 2,” a robotic arm designed to operate a fry station and a handful of other automation products, is monetizing the interest through equity...
Research
Panera, Aramark Discuss Harnessing Customer Data
In a conversation on day two of the Food On Demand Conference, executives from Panera Bread, Aramark, Foodservice Results and IFBTA discussed properly utilizing customer data, marketing and how to prepare for the future of the foodservice industry. For Chris...
The Deliverers
Uber Eats and Instacart Throw In Together
Instacart and Uber Eats are gunning for DoorDash.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Voice AI Steals the Spotlight at National Restaurant Association Show
A look at 10 cutting-edge technologies at the show, ranging from voice-activated kiosks to self-driving delivery robots that can navigate elevators.