The Latest News
Golden Corral Relaunches Its Off-Premises Offshoot With a New Tech Partner
What used to be Homeward Kitchen is now Golden Corral Favorites and it’s thriving thanks in part to Flybuy’s tech platform.
Naya Caters Pop-Up Events As a Key Part Of Its Marketing
It’s betting that one falafel will make you a regular customer and its growth indicates it isn’t wrong.
From LAX to Hollywood, Venhub Expands 24/7 Automated Smart Stores
As contactless shopping grows, Venhub is rolling out its autonomous Smart Stores in places where convenience is key.
University of Chicago Economists Reveal a Surge in QSR Labor Productivity
Labor productivity measurements in restaurants were flat for three decades. Then Covid happened. And after a one-year slump, productivity jumped. The reason is simple: employees are spending less time with in-store consumers, thanks to take-out and delivery, and doing more elsewhere.
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.
Chipotle Employs a Robot Called Autocado
Chipotle steps confidently into an automated future by placing its Autocado robot in one store and its Augmented Makeline in another.
Dlivrd Debuts a Driver App and Takes Ownership of Its Tech Stack
Dlivrd rolls out its first driver app and feasts on the catering resurgence.
Artisan Studios Wants To Make Your Mobile Ordering Friendly. How? Generative AI
Artisan Studios has a generative AI platform that can handle all of your menus.
GiftAMeal Feeds Millions with Blend of Giving Back and Marketing for Restaurants
Combining the power of social media and doing good, GiftAMeal is helping restaurants boost business while also giving back to their communities.
Amazon Aims to Grow Grocery Delivery by Targeting Budget Shoppers
Amazon launched a private-label, cheap grocery line, going head-to-head with services like Instacart and value hubs like Walmart and Aldi.
Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?
Happy Cashier offers a way for operators to significantly reduce labor costs. But it requires outsourcing jobs overseas.
PizzaForno Brings the First Pizza Vending Machine To California
PizzaForno is making hot pizza available to Rancho Cordova consumers 24/7 and with no tipping required.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo Announces Olo Pay During Solid 2021 Earnings
Olo has a tendency to announce new moves during the company earnings calls, and Olo's fourth quarter and full-year 2021 earnings came with two interesting announcements. The company announced it would acquire digital integration company Omnivore and said it would...
Research
Taming the Delivery, Expo Line Dragons with Cameras and AI
With algorithms determining the most efficient cooking order for line cooks and AI-enabled cameras that detect order accuracy right as meals come out of the oven or off the line, Dragontail Systems is helping some of the largest restaurants like Domino’s and Pizza Hut...
The Deliverers
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
After facing frustrations with third-party delivery apps, a Midwest operator launches direct delivery from a central kitchen.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
California’s $20 Minimum Wage Spurs Kiosk Demand at Fast Food Restaurants
Quick-service chains in California are turning to automation tools to boost revenue and cut labor costs in response to the new wage increase.