The Latest News

Olive Garden Changes Its Mind About Delivery
Olive Garden was one of the last of the delivery holdouts. Uber welcomes it into the fold.

McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
The adoption of kiosks trend continues industry-wide. And now, the Golden Arches have launched cash-accepting kiosks that dispense change.

Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.

Chipotle Employs a Robot Called Autocado
Chipotle steps confidently into an automated future by placing its Autocado robot in one store and its Augmented Makeline in another.

Experts Debate Tactics to Boost Delivery Economics
Three delivery, pricing and operations experts shared the latest tactics for improving delivery economics for restaurants.

ItsaCheckmate, Juicer Integrate Automated Pricing
ItsaCheckmate integrated Juicer’s revenue management into its platform.

DoorDash Expands Alcohol Delivery to New Jersey as Demand Persists
The e-commerce company expands alcohol delivery in the Garden State, while also highlighting efforts to prevent underage drinking.

Remy Robotics CEO Talks “Robot-Ran” Restaurant Concept in NYC
Remy Robotics launches ‘Better Days” a fully autonomous, health conscious restaurant brand for takeout and delivery.

Smashburger Taps Curbit, Bridging Gap Between Digital Operations and Physical Kitchen
Utilizing AI-powered order throttling, the platform synchronizes online order “promise times” with real-time kitchen capacity.

Lunchbox Leans into ‘Boring is Sexy’
Lunchbox founder and CEO Nabeel Alamgir is debuting a more measured tone in restaurant tech.

Modern Market Eatery Opening First Drive-Thru
Denver-based Modern Market Eatery is opening its first drive-thru location in Colorado Springs.

Navigating the Global Maze of Restaurant Delivery Charges
A decade of delivery evolution has woven a complex web of charges, driven by the pursuit of breakeven and eventual profitability.
Food On Demand Topics
Finance
Olo to Acquire Omnivore
Enterprise digital order logistics firm Olo (NYSE: OLO) announced it would acquire Omnivore, a platform that allows restaurants to plug in a huge variety of technologies into their point of sale. The announcement came midway through Olo's fourth-quarter earnings call....
Research
Dark Grocery Expands, May Stick After COVID
Dark kitchens and virtual restaurants continue to expand across the country, but as the pendulum of food spending swings back toward grocery, a similar model is expanding rapidly there as well. While a dark grocery store sounds like nightmare fuel out of a zombie...
The Deliverers
Robomart Unveils Ambitious Expansion Plans for Autonomous Store-hailing Fleet
California startup establishes Autonomous Retail Collective as it scales beyond Los Angeles.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery
CEO Darden Coors discusses Mad Greens’ digital forward restaurant design, drone delivery and franchise opportunities.