The Latest News
7 Brew Opens a Walk-Thru Location Inside a Walmart
Grabbing a coffee without breaking stride may only take seven seconds.
Taco Cabana Ups Its Off-Premises Game With an Orchestration Tool From DeliverThat
It now has a greater ability to traffic the right orders to the right delivery providers, all to the benefit of its bottom line.
Vroom Delivery Provides E-Commerce Platforms to C-Stores and Is Crushing It
Vroom Delivery is on pace to 4X its growth this year by providing extraordinary digital-commerce value to convenience stores.
Golden Corral Launches Fast-Casual, Off-Premises-Forward Concept
The location features a scaled down dine-in area, a pickup section for online and third-party delivery orders and a drive-thru.
Outstanding Operator: Craveworthy Brands
The multi-concept platform is being recognized for building a portfolio of brands while leveraging data and technology to foster loyalty and expansion.
Two New Polls Underscore Importance of Kiosks and Loyalty Programs
There is consensus among diners and operators that kiosks and loyalty programs are effective, according to two recent industry polls.
Panera and Jet’s Pizza To Offer Drone Delivery in Select Markets
Drone delivery will soon be coming to select cities for Panera and Jet’s Pizza.
Olo, Sparkfly Partner to Offer Real-Time Engagement Ecosystem
Sparkfly’s technology promises a higher degree of personalization and rewards for Olo’s brands as the two platforms work together.
Wendy’s Dynamic Pricing Controversy Sparks Industry Shift Towards Menu Optimization
A California operator said Juicer’s dynamic pricing platform has boosted his monthly delivery revenue.
Wonder Invests Further in Delivery, Acquires Relay
After a year-long partnership, Wonder has acquired Relay, a New York City-based self delivery service.
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
After facing frustrations with third-party delivery apps, a Midwest operator launches direct delivery from a central kitchen.
Amid Slew of New Restaurant Tech Solutions, Focus On What Aids Worker Efficiency
The collection of efficiency-forward technology keeps growing, but restaurant operators need to understand where to put those tools to use.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Union Funding Proves Shows More Appetite for Omnichannel
In yet another demonstration of the desire for better ordering options, Union has raised $22 million in a Series B round. The company, which bills itself as "the first hospitality engagement platform that leverages industrial-grade data intelligence to deliver...
Research
Online Grocery (Finally) Coming in Hot
After years of lackluster growth compared to the fast rise of meal delivery, U.S. consumers are starting to embrace online grocery shopping, with a new study arguing that groceries ordered in advance for delivery and pickup has passed a tipping point and “is now an...
The Deliverers
Uber Shutters Alcohol Delivery App Drizly
Uber shuts down Drizly after acquiring the alcohol delivery brand three years ago for $1.1 billion.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Voice AI Surge Continues as More Restaurants Automate Ordering
Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.