The Latest News
Outstanding Operator: Big Chicken
Big Chicken’s operational strategies, from menu tweaks to tech partnerships, fuel its rapid growth and adaptability in a shifting market.
Yum Brands Launches AI-Powered Platform to Centralize All Tech
This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.
Outstanding Operator: Potbelly
Potbelly rolled out tech innovations and off-premises strategies that are paying off big.
Wings Etc. Tackles the Super Bowl and Targets Off-Premises Growth
How did the brand prepare for the one-day sales explosion that was the Super Bowl? Carefully. And with the help of technology.
Craveworthy and C3 Partner to Franchise Mediterranean Fast-Casual Brand
Food-tech figure, C3, is collaborating with
Craveworthy Brands, to franchise fast-casual restaurant Soom Soom.
Domino’s Sees Delivery Sales Fall After Incentivizing Customer Pickup
A year after a national ad campaign incentivized Domino’s customers to pick up their pizzas rather than having them delivered, its customers have followed suit.
TGI Fridays Using C3, Krispy Rice Sushi to Expand its Menu
TGI Fridays expects to generate millions in incremental revenue annually from the addition of C3’s Krispy Rice virtual concept.
Captain AI Secures $2.1 Million Seed Round, Amid Accelerated Growth in North America
The funding, led by firm GreenSky Ventures, will further streamline in-house delivery operations for restaurants through AI-driven software solutions.
The Global Delivery Provider Landscape
In 2023, the global restaurant delivery market continues its growth trajectory, marked by emerging profitability.
With Angela Coppler on Board, Cousins Maine Lobster is ‘Ready to Rock’
Cousins Maine Lobster is leveraging its non-traditional off-premises operation as it begins a multi-front growth push.
Mars Snacking Taps Uber in New Ad Campaign, Builds on Omnichannel Delivery
Mars Snacking launches new brand experience, providing Skittles product ads to Uber and Uber Eats users.
DoorDash Study Reveals Shifts in How Consumers Shop Online
DoorDash surveyed over 1,200 customers gaining insight into how the on-demand era influences purchase behavior
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Bbot Raises Another $15 Million
Hospitality tech upstart Bbot grabbed another $15 million from investors, reaching more than $22 million raised so far. With this latest tranche, the company said it will “focus on features for food halls and virtual brands,” according to the release announcing the...
Research
Grubhub Sums Up the Year in Delivery with Taste of 2019
Amid the holiday feasting, Grubhub unveiled its annual “Year In Food” report, showing what we all feasted on throughout this year of delivery. One of the most notable highlights was the collision of the delivery trend and plant-based restaurant options. The fastest...
The Deliverers
Mars Snacking Taps Uber in New Ad Campaign, Builds on Omnichannel Delivery
Mars Snacking launches new brand experience, providing Skittles product ads to Uber and Uber Eats users.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Domino’s CTO on Microsoft AI Partnership, Future of Autonomous Delivery
The global pizza giant’s Chief Technology Officer, Kelly Garcia, discusses how generative AI will simplify employee tasks via their AI assistant, while also touching on outlook for autonomous delivery growth.