latest posts

Square Adds DoorDash to its On-Demand Delivery Platform

By Tom Kaiser | December 21, 2020

Restaurant merchants on the Square platform can now dispatch DoorDash delivery drivers for orders placed directly on their own websites through DoorDash Drive. This latest announcement comes after Square first announced on-demand delivery this past June.

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Hungr Goes its Own Way by Giving Restaurants Customer Data

By Tom Kaiser | December 21, 2020

Hungr is a smaller delivery player going all in on sharing customer information with restaurants so they can fine-tune their operations and develop marketing campaigns to target the best users and neighborhoods for its restaurant merchants.

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ZeroCater Builds Sliding Scale into Cloud Cafe

By Nicholas Upton | December 21, 2020

With fewer big company catering orders between here and who knows when, ZeroCater is rolling out a new product for scalable catering. ZeroCater, a business-to-business catering company that aims to enhance company food programs with an AI food-recommendation engine, had to make some changes during COVID. As droves of office workers went home, the company was left without a lot of the ongoing corporate catering engagements, snack deliveries and big events typical for the company. For nearly every big tech office that dispersed into the proverbial winds, however, ZeroCater CEO […]

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Home Chef Delivery App WoodSpoon Raises $2 Million

By Nicholas Upton | December 16, 2020

Billed as an “on-demand craft food marketplace,” WoodSpoon has raised $2 million in seed funding to expand its operations. The company, which we profiled back in July, essentially connects customers to home chefs. It started because the two Israel-born co-founders were craving some good home cooking and saw an opportunity to carve out a niche in the growing delivery world as they started working on the app about two years ago. “We just missed our home food, the Middle Eastern dishes,” said co-founder and CMO Merav Rozengarten. “We thought to […]

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DoorDash, Jimmy John’s Show Power of Platform Marketplace

By Nicholas Upton | December 16, 2020

The new partnership between Jimmy John’s and DoorDash demonstrates that even with a “freaky fast” in-house delivery fleet that’s not going anywhere, there is immense power in the platform marketplace. Jimmy John’s and DoorDash announced the two had broken ground on the now-public delivery giant’s new program that allows restaurants to do their own delivery but tap into the DoorDash app. The sandwich maker was the first major brand to sign onto the service after testing the model in 100 restaurants for six months. According to the press release Inspire […]

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Lettuce Entertain You, Barilla Launch Virtual Concept on Grubhub

By Tom Kaiser | December 16, 2020

Lettuce Entertain You Enterprises, parent company of Maggiano’s Little Italy and Shaw’s Crab House, among others, has launched a new virtual restaurant in partnership with Barilla, the world’s largest pasta producer. Available exclusively on Grubhub, Barilla Italian Pasteria offers pasta-based comfort foods delivered directly to consumers.

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Thanx CEO Calls for 3PD Regulation, Federal Action for Restaurants

By Tom Kaiser | December 16, 2020

One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry LinkedIn pages, Thanx CEO Zach Goldstein’s latest manifesto calls for further regulation of third-party delivery brands centered on data sharing and immediate financial relief for all of the restaurants trying to survive a monumentally challenging winter season.

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Eyeing Post-Pandemic, The Greene Turtle Re-Reinvents Itself

By Tom Kaiser | December 16, 2020

The Greene Turtle, a Maryland-based sports bar chain that saw its corporate headcount shrink from 700 to 30 during the pandemic, is rethinking a brand refresh that ready for primetime just as the COVID crisis hit the restaurant industry.

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Ovation Helps Restaurants Ask: Was That Good for You?

By Tom Kaiser | December 10, 2020

Ovation is helping restaurants gather real-time guest feedback that can go as far as addressing customer complaints before they’re finished eating—all in an effort to avoid the major reputation hits when angry customers blast restaurants with flaming-hot negative reviews.

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DoorDash Announces Winterization Grant Winners

By Tom Kaiser | December 10, 2020

DoorDash announced the winners of the winterization grants provided through its Main Street Strong effort. These grants are the first to be provided through the winterization program, which allocated $5,000 grants to 360 restaurants in Chicago, Denver, New York City, Philadelphia, San Francisco and San Jose.

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