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Outstanding Operator: Wow Bao

By Bernadette Heier | February 15, 2024

The Chicago-based Asian brand is no stranger to innovation, consistently pushing the envelope with omnichannel creativity and expansion in non-traditional formats.

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Outstanding Operator: Amici’s East Coast Pizzeria

By Bernadette Heier | February 15, 2024

Since its inception, the pizza chain has continued modernizing operations, staying up-to-date with trends in consumer behavior and off-premises ordering.

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Inspire Brands Buys Delivery Tech Platform Vromo

By Bernadette Heier | February 14, 2024

The move is part of Inspire Brands’ strategic plan to make delivery channels more profitable. Vromo serves as a management software, helping brands operate delivery at scale while providing the end customer with branded delivery tracking.

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Starship Technologies Raises $90 Million Funding Round

By Beth Signarovitz | February 13, 2024

The recent round of investments will be used to further develop AI as well as tech and wireless charging infrastructure.

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Robots Are Coming, but Restaurant Automation Is Far From Easy

By Joe Halpern | February 13, 2024

Despite the hurdles in restaurant robotics, many bigger fast food and fast casual brands remain committed to advancing the technology, as experts say automation in the industry is inevitable.

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Grubhub Partners with My Place Hotels to Offer Food Delivery

By Beth Signarovitz | February 9, 2024

Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property.

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Viral TikTok Dishes Available for Delivery through VDC

By Bernadette Heier | February 9, 2024

Social media platform TikTok teams with Virtual Dining Concepts to deliver popular food trends to consumers doors.

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ezCater Supports Underrepresented Groups with New Supplier Diversity Program

By Beth Signarovitz | February 6, 2024

With two new filters, ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups.

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Outstanding Operator: Another Broken Egg Cafe

By Bernadette Heier | February 1, 2024

CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.

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Voice AI Surge Continues as More Restaurants Automate Ordering

By Bernadette Heier | January 31, 2024

Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.

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