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The Global Delivery Provider Landscape

By Peter Backman | October 25, 2023

In 2023, the global restaurant delivery market continues its growth trajectory, marked by emerging profitability.

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With Angela Coppler on Board, Cousins Maine Lobster is ‘Ready to Rock’

By Tom Kaiser | October 25, 2023

Cousins Maine Lobster is leveraging its non-traditional off-premises operation as it begins a multi-front growth push.

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Mars Snacking Taps Uber in New Ad Campaign, Builds on Omnichannel Delivery

By Bernadette Heier | October 25, 2023

Mars Snacking launches new brand experience, providing Skittles product ads to Uber and Uber Eats users.

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DoorDash Study Reveals Shifts in How Consumers Shop Online

By Bernadette Heier | October 25, 2023

DoorDash surveyed over 1,200 customers gaining insight into how the on-demand era influences purchase behavior

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Orders.co Aims to Streamline Restaurant Online Ordering with AI-Website Builder, more

By Bernadette Heier | October 24, 2023

The ordering management platform is leveraging large language models to automate time-consuming processes and reduce manual tasks with suite of new AI products.

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Mendocino Farms to Implement Drone Delivery, as the Sector Gains Momentum

By Bernadette Heier | October 18, 2023

The LA-based, fast-casual chain has partnered with Zipline to deploy drones for delivery of sandwiches, salads and more from select locations, beginning in 2025. 

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Thanx Pounces as Loyalty, Customer Engagement Awareness Peaks

By Tom Kaiser | October 18, 2023

Thanx sees the next wave of loyalty and customer engagement as industry awareness grows.

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Olo’s Brings Catering, Dynamic Pricing to its Restaurant Base

By Tom Kaiser | October 18, 2023

Olo’s new Catering+ service is designed to streamline bulk orders for enterprise-grade restaurants.

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Grubhub Celebrates Member Appreciation Month with Exclusive Deals

By Bernadette Heier | October 18, 2023

The 5-week long promotion, dubbed Gold Days of Grubhub+, gives diners discounts and free items from various chains and stores. 

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Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency

By Bernadette Heier | October 18, 2023

Chick-fil-A settles lawsuit accusing the chain of inflating delivery prices while “misleadingly advertising free or low-cost delivery.”

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