by Tom Kaiser | Sep 8, 2022 | News, Top Stories
Uber signed a 10-year partnership with Nuro, a California-based electric delivery robot developer, to begin autonomous food deliveries starting in California and Texas. It’s the biggest step any U.S.-based food delivery service has taken toward introducing unmanned...
by Tom Kaiser | Sep 8, 2022 | Briefs, COVID-19, News
Researchers at Sense360 by Medallia dove into the latest food and beverage sales data to examine what COVID trends are no longer relevant in the context of a very different operating environment than two years ago. Amid ongoing instability from inflation and supply...
by Tom Kaiser | Sep 8, 2022 | Briefs, News
Flybuy, a restaurant technology provider of optimized curbside, drive-thru, in-store and delivery driver pickup, is now integrated on the Toast point-of-sale platform with a goal of creating a “flawless” pickup program for customers and restaurant staff. The new...
by Nicholas Upton | Sep 8, 2022 | Automation, News
The kiosk is coming for the drive-thru, too, under a new partnership between Delphi Display Systems and Paerpay. Delphi, a provider of hardware for the quick-service industry, and Paerpay, a mobile payments provider, connected the dots (and their technology stacks) to...
by Tom Kaiser | Sep 7, 2022 | News, Third-Party Delivery, Top Stories
ClusterTruck co-founder Chris Baggott and restaurant executive Meredith Sandland, co-author of Delivering the Digital Restaurant, have launched Empower Delivery, a new software company enabling restaurants to “profitably and sustainably” service off-premises demand....
by Nicholas Upton | Sep 7, 2022 | News
In what seems to be the first kitchen automation test of its kind for Domino’s, the QSR pizza leader has installed an automated pizza prep device from Picnic Works. “After many months of laying the groundwork for a robust and fruitful partnership, we’re thrilled to...
by Nicholas Upton | Sep 7, 2022 | Best Practices, News
Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...
by Tom Kaiser | Sep 1, 2022 | News, Top Stories
Slice wants every independent pizza operator to know that it’s not just another online ordering service. As part of a comprehensive rebranding, the pizza-focused ordering platform is broadening its reach to bring technology and marketing services to tens of thousands...
by Tom Kaiser | Sep 1, 2022 | Briefs, News, Third-Party Delivery
As DoorDash unveils its annual Economic Impact Report, the largest U.S.-based delivery provider is also launching a new initiative to encourage customers to purchase more local goods. Called A Neighborhood Good in Every Order, the new platform “aims to put DoorDash’s...
by Tom Kaiser | Sep 1, 2022 | Briefs, News
A new organization called The Virtual Restaurant Association (VRA) has sprung up with a goal of protecting consumers, drivers and restaurants by focusing on the health, safety and profits of virtual restaurants. Based in Miami, the VRA says it’s the first nonprofit in...