Deloitte Study Underscores the ‘Takeover of Takeout’
Refuting what consumers predicted in 2021, a new Deloitte survey shows nearly 70 percent of people are ordering as much takeout or delivery than they did before the pandemic. In addition, 55 percent said they were dining inside restaurants the same or as much as...
Swipeby Brings Big-Brand AI to Small Operators
Five months after launching its first AI-based tool helping restaurants generate realistic images based on menu descriptions, digital ordering platform Swipeby released a new set of AI-driven features designed to help small restaurants compete with big brands. The...
DoorDash Accelerates New York, New Jersey Restaurants
DoorDash has announced the latest round of $10,000 grants, including an intensive eight-week training, for 20 local restaurants in New York and New Jersey. Beyond the training, the selected businesses also receive one-on-one business advising, as well as the...
Beer Tech Company BarTrack Gives ‘Bird’s Eye View’ into Draft Waste, Quality
Brett Danielson, co-founder of beer technology company BarTrack, remembers the “aha” moments that spurred the creation of his draft monitoring startup. One incident includes receiving only a $5 dollar tab after drinking a hefty amount of tap beer in college, served by...
Instacart Debuts AI Powered Smart Carts for Grocery Shoppers
For shoppers that prefer to skip face-to-face interaction with a cashier but still want a faster option than self-checkout, Instacart’s latest grocery technology may be the right fit. The online grocery marketplace has launched the newest version of its smart carts...
Full-Service Dining Satisfaction Back to Pre-Pandemic Levels
According to the latest American Customer Satisfaction Index (ACSI) survey, customer satisfaction with full-service restaurants is back up to pre-pandemic levels, topping all other industries included in the index along with athletic shoes and soft drinks. Results...
Domino’s Expanding its EV Delivery Fleet
Eight years after introducing a small fleet of DXP delivery cars, Domino’s Pizza announced that more than 1,100 custom-branded Chevy Bolt electric vehicles will be in use at franchise and corporate stores by the end of the year. It’s a big deal for the world’s...
DoorDash Celebrates Tenth Anniversary with Significant App Updates
DoorDash held its first Dash Forward event to celebrate the delivery platform’s 10th anniversary, and used the online occasion to announce new updates and features to its offering—billed as the biggest app update in its history. The changes DoorDash announced are...
Bolt, Starship Collab to Scale Self-Driving Robot Food Deliveries
European ride-hailing firm Bolt is the latest mobility giant to leverage self-driving robots for deliveries. Bolt signed on the dotted line with Starship Technologies to roll out “thousands of robots delivering food across multiple countries” according to a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.