by Nicholas Upton | Jun 23, 2022 | News, Research, Third-Party Delivery
The lower the tip, the less chance a delivery driver will pick up your food. Paytronix dug into how tips affect delivery acceptance rates. In a report titled “No Tip, No Trip: How Brands Can Preserve Revenue by Ensuring That Delivery Drivers Are Tipped Their Fair...
by Tom Kaiser | Jun 23, 2022 | Briefs, News, Third-Party Delivery
Monthly online grocery sales hit a new high this May, topping out at $7.1 billion in the U.S., which is 1.7 percent higher than a year ago. This comes as inflation impacts consumers across the globe, as oil prices and food costs have garnered headlines for significant...
by Nicholas Upton | Jun 22, 2022 | Best Practices, News
Another Broken Egg Café, like a lot of upscale experiential brands, was caught flat-footed by the pandemic. Its new CEO Paul Macaluso joined in 2019, just in time for a panicked race to figure out delivery for the 92 locations as the packed dining rooms emptied....
by Nicholas Upton | Jun 20, 2022 | Automation, News, Third-Party Delivery
After a successful test of a robotic delivery partnership at Ohio State University, third-party delivery operator Grubhub and robotic delivery startup Cartken are ready to expand to campuses across the country. Grubhub, which is already partnered with more than 250...
by Tom Kaiser | Jun 16, 2022 | News, Third-Party Delivery, Top Stories
Hiring an in-house fleet of drivers isn’t the only alternative for restaurants stressed by high fees from large third-party delivery providers. Through a new partnership, Skipcart and DeliverB4 are offering an alternative, outsourced delivery program that claims to...
by Tom Kaiser | Jun 16, 2022 | Finance, News, Third-Party Delivery
Wonder, a truck-based restaurant delivery service started by Jet.com founder Marc Lore, raised an additional $350 million through a Series B funding round led by Bain Capital just six months after launching the company. This latest investment follows previous...
by Tom Kaiser | Jun 16, 2022 | Briefs, News
Nextbite announced that producer and tech entrepreneur will.i.am joined the company as advisor focused on brand building and marketing strategies for its delivery-only restaurant concepts. In a press release announcing the news, Nextbite said the music producer and...
by Tom Kaiser | Jun 16, 2022 | Briefs, News, Third-Party Delivery
With new partnerships with PayPal and Visa, Grubhub is giving its drivers immediate access to their earnings through Instant Cashout via Direct to Debit, which is enabled by Hyperwallet. This enables any driver with an eligible bank debit card to deposit their accused...
by Nicholas Upton | Jun 16, 2022 | Automation, News
You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
by Nicholas Upton | Jun 16, 2022 | Best Practices, News, Third-Party Delivery
Zalat Pizza founder Khanh Nguyen is a self-professed pizza zealot. Once a lawyer, a tech founder and then a pizza-pie innovator, he’s exceptionally focused on making some of the very best pizzas in the Dallas area. He also thinks of himself as the very first...