Del Taco Opens First Fresh Flex Store
Del Taco, the second-largest U.S. Mexican QSR brand, opened its first Fresh Flex location that maximizes consumer convenience, improves operational efficiency and puts third-party delivery and customer pickup front and center with dedicated drive-thru lanes for mobile...
Uber Beefs Up West Coast Alcohol, Grocery Delivery
Uber announced a new partnership with Smart & Final Stores, a California-based grocery warehouse store for household and business customers, to expand its on-demand and scheduled grocery delivery to customers on the West Coast. Through the new deal, 173 Smart...
Muncho Cooking Pizzas During the Delivery
Muncho, an early-stage pizza delivery startup in Philadelphia, is using oven-equipped vans to cook pizzas while en route to customers’ houses. With plans to add more advanced cooking tech and an owner-operator model to scale up to additional neighborhoods, early...
Serve Robotics Launches First Level 4 Self-Driving Delivery Robots
Less than a year after being spun off from Postmates, Serve Robotics hit a significant milestone by deploying next-generation robots that are the first autonomous vehicles to complete commercial deliveries at Level 4 autonomy. That elusive milestone, which mass-market...
7-Eleven Launches Delivery Subscription
C-store giant 7-Eleven has launched a new subscription delivery service that waives delivery fees on more than 3,000 products, including hot and fresh foods, drinks, snacks, groceries and household items, among others. The 7NOW Gold Pass subscription costs $5.95 per...
Cuboh Gears Up for Digital Product Launches, Overseas Expansion
When COVID-19 closed down restaurant dining rooms, it forced restaurants to adapt to a new digital world. That opened up a range of new possibilities, from simple marketing to ghost kitchens and virtual restaurant brands, but it also created a new set of headaches....
New ClusterTruck Model: Smaller, More Automated
Ghost kitchen operator ClusterTruck has a new model designed to help the company fill in existing markets and quickly scale new ones. ClusterTruck has been operating since 2016, founded on the principle of vertical integration. It controls the order platform, the...
Gopuff Extolls the Power of First-Party Operations
When the food-on-demand space exploded into the mainstream, it was initially a software play. Aggregators and delivery providers sought to have the fewest hard assets as possible, even eschewing employees in favor of the burgeoning gig-work industry. Gopuff SVP of...
After Mega-Investment, ezCater Shifts Strategy, Plans IPO
ezCater closed out 2021 with a $100-million investment that might seem unexpected as omicron axes return-to-office plans across the globe. By focusing on jobs that have to be done inside the workplace, shrinking its own headcount and debuting a marketing campaign...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.