Newk’s Eatery Launches AI Phone Ordering
Yet another fast-casual chain turns to artificial intelligence (AI) for ordering solutions. Newk’s Eatery has partnered with San Francisco-based technology firm Kea to implement voice AI in its phone channels for to-go orders. With natural language processing, Kea...Colin Webb
Colin Webb CEOSauce Pricing Colin is the CEO and cofounder of Sauce, a startup that helps restaurants make their online platforms more profitable through dynamic pricing. Previously, Colin helped develop the future of robo-taxis at Cruise as a design release and...
Flybuy Now Detects When Customers Arrive at Wrong Location
Flybuy, a location technology company, has added a new feature to its pickup platform: wrong-site detection. This patent-pending, proprietary technology enables restaurants to detect when a customer has headed to the wrong pickup location for their order and sends a...Stefania Mallett
Stefania Mallett CEOezCater Stefania Mallett is co-founder and CEO of ezCater, the most trusted provider of corporate food solutions. With a nationwide network of over 100,000 restaurants, ezCater provides flexible and scalable food solutions for everything from sales...Mike Lukianoff
Mike Lukianoff CEO Signal Flare AI Mike Lukianoff is a seasoned entrepreneur and a pioneering force in data science, specializing in analytics for the brick-and-mortar retail and restaurant industries. With decades of experience, he has played a pivotal role as a...John Hamburger
John Hamburger PresidentRestaurant Finance Monitor John is the founder and president of Franchise Times Corp., a national publisher of business trade journals in food, franchising and finance. The company publishes Franchise Times magazine; the Restaurant Finance...
Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says
As restaurateurs around the world are grappling with high inflation rates, labor shortages, and economic uncertainty, technology seems to be key in addressing macroeconomic conditions, according to the 2022 Global State of the Hospitality Industry survey by...
Bartaco’s Data-Driven Differentiation
As CEO Scott Lawton spurs the growth of Virginia-based Bartaco beyond its Mid-Atlantic home, he’s focused on avoiding some of the traps that have degraded the previous class of once-buzzy restaurants, especially homogenization. Highlighting his previous experience in...
Chowly Buys Guest Experience Platform Koala
Chowly, a Chicago-based delivery integration provider, announced its acquisition of Koala, a guest experience platform that allows established and emerging restaurant brands to elevate their digital ordering experience across web, app and kiosks. The combined business...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.