Why Off-Premises Reconciliation is Suddenly Such a Big Deal
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Forward Kitchens Builds One-Off Virtual Restaurant Concepts
Countering the norm of virtual restaurant providers selling a portfolio of brands, Forward Kitchens builds custom concepts for each client, which tend to be small-scale independent operators looking to grow their delivery revenue. Founded by Raghav Poddar in San...
Chick-fil-A Testing Autonomous Delivery in Austin
As one of the primary restaurant trendsetters, Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas, is certainly headline-generating news. Through the partnership, a fleet of self-driving robots in downtown Austin are...
Toast Report Shows Delivery, Takeout Declined 7 Percent YOY
As Toast aggregate sales data shows restaurant sales growth in all regions of the U.S., the latest Restaurant Trends Report shows that on-premises dining sales were up 46 percent during the first quarter of 2022 compared to the first quarter of 2021, while takeout and...
Cartwheel Partners Up with Square, RMDA
Cartwheel, an on-demand delivery management platform, acquired some new partners as it looks to expand dramatically across the off-premises space. The company, fresh from a recent $3 million fundraise, announced it was partnering with both Square and the Restaurant...
Wing Zone Commits to Major Robotics Partnership
Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant...
Deliverect Marketplace Helps Operators Find their Ideal Virtual Brand
A new marketplace of virtual brands from Deliverect aims to make finding the ideal virtual concept as easy for operators as finding the right lightbulb at Home Depot. Virtual brands are one of the few megatrends in the restaurant space right now. The ideal setup is...
DoorDash Report Shows Delivery Volumes Staying Strong
DoorDash’s second-annual Restaurant Online Ordering Trends Report shows that volumes are staying strong at the largest U.S. third-party delivery provider. According to the report, 83 percent of consumers are ordering delivery as much or more than they did last year,...
Square Announces Mobile POS, New Integrations
Restaurants using the Square point-of-sale platform have a new suite of tools at their disposal, part of a raft of new solutions aimed at helping restaurants of all kinds improve their bottom line and increase operational efficiency. The company also announced new...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.