Why Virtual Restaurants Can’t Be an Afterthought
Remember when Pasqually’s Pizza & Wings drew the ire of some customers after it was discovered the virtual brand was really Chuck E. Cheese in disguise? Applebee’s, too, came under fire for the Neighborhood Wings menu it rolled out on Grubhub, but that reaction is...
Actionable, Real-time Data Is Key to Driving Restaurant Sales
The topic of the Food On Demand Conference panel was translating data into top line growth, but with so much information at their fingertips, the chief technology officers at Blaze Pizza, Jack in the Box and Freebirds World Burritos all agreed they need to first...
Robomart, Unilever Reinventing Mobile Ice Cream Trucks
The concept of an ice cream shop on wheels dates back to the Great Depression, but Robomart is bringing it into the modern era through a partnership with Unilever under its mobile, virtual storefronts simply called The Ice Cream Shop. Through the deal, Unilever will...
RMDA Launches App Connecting Consumers with Local Restaurants, Delivery Service Providers
The Restaurant Marketing and Delivery Association (RMDA) launched a consumer marketplace called LocalDelivery that was created to match consumers with local restaurants that are exclusively delivered by local delivery service providers. Based in Austin, Texas, the...
How Jamba, Applebee’s and More Big Brands Tackle Technology
Executives at Red Robin, Dine Brands, Focus Brands and Olo answered questions about digital strategy posed by Franchise Times’ Laura Michaels, left. How do Focus Brands, Dine Brands and Red Robin determine which delivery and off-premises initiatives...
How Uber Eats Aims to Be ‘Super App’ for Both People and Things
Kelly Seeman, right, discussed Uber Eats’ dual strategy to deliver people and things on Day Two of the Food On Demand Conference. Editor Tom Kaiser asked the questions. At his feet is a margarita cocktail kit Seeman had delivered on stage to celebrate Cinco De...
Four Big Datapoints from YipitData and Sense360
During day one of the 2022 Food On Demand Conference, YipitData and Sense360 went deep—very deep—on industry data. Four big numbers emerged as an interesting snapshot of where the off-premises world stands today. Moderated by Carl Orsbourn, co-author of...
How Can Restaurants Win Repeat Customers? Create an Emotional Tie, Loyalty Experts Say
During a panel May 4 at the Food On Demand Conference in Las Vegas, loyalty and customer engagement platform providers discuss the importance of creating offers that show restaurants know their guests. From left, Aaron Newton, chief product officer, Thanx; Charles...
Olo CEO Kicks Off Food On Demand Conference: ‘From Toy to Mission-Critical’
Tom Kaiser, right, and Nicholas Upton kicked off the fifth annual Food On Demand Conference today in Las Vegas with a run-through of the industry’s biggest news. “I want what I want when I want it.” That’s the mantra of today’s food...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.