by Tom Kaiser | Apr 2, 2020 | COVID-19, News
You’ve likely seen pictures of empty concourses and TSA lines as global air travel grinds to a near-halt with airplanes being parked in the desert and some carriers transitioning to hauling cargo. All this hasn’t resulted in a total shutdown of airport retail and...
by Nicholas Upton | Apr 2, 2020 | COVID-19, Finance, News
In a new report looking ahead to the restaurant industry as COVID-19 continues to gain steam, stock analysis and financial services firm BTIG has some logical conclusions about where the industry might go from here. Above all, the crisis could be especially bad news...
by Nicholas Upton | Apr 1, 2020 | COVID-19, Finance, News
As the COVID-19 pandemic continues to shake the restaurant industry, industry data is giving some clarity to just how bad sales are. Data from various outlets shows an industry in free fall, and while sobering, a clear view is important so the Food On Demand world can...
by Tom Kaiser | Mar 30, 2020 | COVID-19, News, Third-Party Delivery
Having stocked up on groceries earlier than most, the Kaiser household is getting tired of diving into the pantry and chest freezer for each meal. To keep the liquor flowing, refill our stock of baking essentials and bring in a pair of family-style meals for the week,...
by Tom Kaiser | Mar 26, 2020 | Top Stories
If your restaurant is keeping the lights on amid the coronavirus pandemic, status-quo business plans no longer apply. Two experts in the off-premises space are recommending operators make critical changes immediately to get through this moment, while also setting...
by Tom Kaiser | Mar 26, 2020 | News, Research
With so many offices and factories now closed, it’s a dark time in the catering industry. One of the largest catering marketplaces, ezCater, has rolled out a zero-commission program through April 15, while Foodsby has reportedly laid off the majority of its staff...
by Nicholas Upton | Mar 26, 2020 | Best Practices, COVID-19
It’s hard to quantify how many more people are ordering during the COVID-19 crisis. A new survey from Sense360 shows that 21 percent of respondents are now working from home, with 15 percent saying they would order groceries online, but just 5 percent planning to...
by Nicholas Upton | Mar 26, 2020 | News, Third-Party Delivery
We’re all in this together, that’s the dominant message from DoorDash’s new marketing campaign dubbed “Open for Delivery.” Demonstrating the power of a national brand with national marketing power to help independent restaurant partners in particular, the company...
by Tom Kaiser | Mar 23, 2020 | News
As the restaurant industry pivots as quickly as it can to off-premises channels, Food On Demand reporters Nick Upton, Laura Michaels, Tom Kaiser and Callie Evergreen checked out the curbside pickup options of four traditionally full-service brands, Red Robin,...
by Nicholas Upton | Mar 18, 2020 | Best Practices, COVID-19, News
In an unprecedented time, restaurants large and small are closing dining rooms, laying off staff, and scrambling to figure out off-premises solutions. Empty, closed-off dining rooms even in areas where it’s not mandated by local governments are certainly the most...