by Tom Kaiser | Jan 30, 2020 | News
New York City-based Zuul Kitchens acquired an online ordering platform in an effort to bolster the company’s technical and sales expertise as it looks to expand beyond its single nine-bay facility in Manhattan. Philadelphia-based Ontray’s CEO and co-founder Tyler...
by Tom Kaiser | Jan 30, 2020 | News
Grocery delivery service Instacart has introduced its new Instacart Meals program that allows consumers to order made-to-order food from grocery stores that can be delivered or picked up within an hour. The Florida-based Publix supermarket chain is the first grocery...
by Tom Kaiser | Jan 30, 2020 | News, Third-Party Delivery
Starbucks has upsized its delivery program with Uber Eats, rolling out the service to 33 additional U.S. cities for a grand total of 49 within 33 states. The partnership first began in 2018 with an initial debut in Miami, then an expansion to a total of 16 metro areas...
by Nicholas Upton | Jan 30, 2020 | Briefs, News
If you love cocktails, but don’t like to get drunk or go outside, there’s a new multi-million-dollar startup looking to plug you into a low-alcohol cocktail membership. With the promise of reviving “aperitif culture,” Haus secured $4.5 million in seed funding from a...
by Tom Kaiser | Jan 23, 2020 | News
The third-annual Food On Demand Conference is going all in on ghost kitchens and virtual restaurants, customer attraction through loyalty and direct marketing, helping restaurant operators know where to dedicate finite resources with more channels than ever and...
by Tom Kaiser | Jan 23, 2020 | Research, Top Stories
The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...
by Tom Kaiser | Jan 23, 2020 | News
Large companies like Domino’s, Starbucks, Panera and Chipotle are envied for their ability to invest massive investments in technology, especially in terms of customer engagement and loyalty. Not everyone is so fortunate. But now Thanx CEO Zach Goldstein, who has a...
by Nicholas Upton | Jan 23, 2020 | Research, Third-Party Delivery
The future of the restaurant industry is hard to imagine, but the National Restaurant Association (NRA) worked with a group of futurists to see how the future of convenient food will likely look based on the industry’s trajectory and the expansion of technology. NRA...
by Nicholas Upton | Jan 23, 2020 | News, Research
A new study making the rounds shows DoorDash drivers making just $1.45 base hourly pay before tips and making the food-delivery economy at large look pretty dismal. And without real-world data, this is what makes the news. The report appeared on Salon, and a handful...
by Nicholas Upton | Jan 17, 2020 | Best Practices, Research
Virtual restaurant operation is one of the sexy new things that has restaurants buzzing, but as the virtual restaurant segment grows, there seem to be three dominant paths that take full advantage of the potential for new ways of doing business. Industry leaders...