by Tom Kaiser | Mar 13, 2019 | Research, Third-Party Delivery, Top Stories
On-demand restaurant delivery would be just a figment of a futuristic imagination without considering the perspective of the thousands of drivers who make this industry’s wheels go round. For a taste of the day-to-day experience, I went through driver training at Bite...
by Tom Kaiser | Mar 13, 2019 | Best Practices, Research, Third-Party Delivery, Top Stories
Move over, e-scooters! Takeout and delivery packaging bans are the hot new topic in cities as a growing number of municipalities address the increase in packaging that our hyper-convenient, food-on-demand lifestyles now require. The packaging industry has some...
by Nicholas Upton | Mar 13, 2019 | Automation, News, Research, Third-Party Delivery
Eatsa, a technology provider in the restaurant space known for its novel “automat-like” digital cubbies for food pickup, has moved into the virtual restaurant space. In a partnership with Deliveroo, a UK-based food delivery company, the firm will now power a virtual...
by fodnews | Mar 13, 2019 | Best Practices, News, Research
As part of its third-annual Delivery Index, digital ordering solutions firm Tillster surveyed 2,000 quick-service and fast-casual restaurant customers to learn more about their delivery preferences and habits. It’s likely no surprise that customers indicated they’d...
by fodnews | Mar 13, 2019 | Briefs, News, Research
Like Deliveroo overseas and DoorDash in the U.S., Uber is testing its own virtual kitchen concept. While the company hasn’t officially announced a delivery-only kitchen, an unnamed Bloomberg source told the publication that Uber has been leasing kitchen space in Paris...
by Tom Kaiser | Mar 6, 2019 | News, Research, Top Stories
The Wall Street Journal reported that Amazon is finalizing plans to open dozens of new grocery stores across the country, doubling down on its interest in the grocery market after purchasing Whole Foods in 2017 for more than $13 billion. According to the story, which...
by fodnews | Mar 6, 2019 | Automation, News, Research, Top Stories
Delivery logistics giant FedEx announced what it calls the SameDay Bot, an autonomous delivery robot aimed at retailers wanting to make same-day and last-mile deliveries. With the bot, which resembles a trash compactor-Opportunity rover hybrid, retailers can accept...
by Nicholas Upton | Mar 6, 2019 | Finance, News
Kitchen United had some big, aggressive goals. Last year, Founder and CEO Jim Collins laid out the path to 15 locations open or under way by the end of 2019. It’s the hallmark in the restaurant industry to over-promise and hope everyone forgets about it, but given a...
by fodnews | Mar 6, 2019 | News, Third-Party Delivery
Grubhub solidified its presence in Philadelphia on Monday morning. Standing next to Mayor Jim Kenney, Grubhub’s CTO Maria Belousova and Chief Product Officer Sam hall ceremoniously cut the ribbon to a 15,000 square-foot office in Philadelphia’s city center. Once...
by fodnews | Mar 6, 2019 | News, Research, Third-Party Delivery
Waitr and its newly acquired Bite Squad subsidiary both saw impressive gains in delivery orders on Valentine’s Day, with a particularly notable increase in seafood-based items and kids meals like mozzarella sticks and chicken tenders. For Waitr, the Louisiana-based...