by Tom Kaiser | Oct 18, 2023 | News
As big-name restaurant tech players like Olo, Toast and Par grow their footprints and bring a raft of new features onto their platforms, loyalty and guest engagement provider Thanx sees an opening as one legacy brand shutters a portion of its business and a growing...
by Tom Kaiser | Oct 18, 2023 | News
With the launch of its new Catering+ service designed to streamline bulk orders for enterprise-grade restaurants, Olo has become the latest restaurant tech player diving into the category. The new features are designed to simplify the ordering and payment process for...
by Bernadette Heier | Oct 18, 2023 | News, Third-Party Delivery
Grubhub is awarding its loyalty members with five weeks worth of deals, as part of its first-ever Member Appreciation Month. Dubbed Gold Days of Grubhub+, the promotion gives diners discounts and free items from various chains and stores. This includes BOGO Chipotle...
by Bernadette Heier | Oct 18, 2023 | News
Chick-fil-A recently settled a $4.4 million class action lawsuit alleging the company advertised low-cost delivery of its food but “secretly” upped prices for delivery orders. The suit, filed by customers in a Georgia federal court, claimed the chicken chain promoted...
by Bernadette Heier | Oct 11, 2023 | Automation, News
As artificial intelligence (AI) rapidly seeps into the restaurant industry, pizza giant Domino’s is one of the latest to test out new operational technologies. Via an ongoing partnership with Microsoft, Domino’s will utilize Microsoft Cloud and Azure OpenAI to...
by Bernadette Heier | Oct 11, 2023 | News, Third-Party Delivery
The deadline for restaurant entrepreneurs to apply to Grubhub and The Hatchery Chicago’s Private Kitchen Pitch Competition is approaching. This is part of a $300,000 partnership between Grubhub and the Hatchery, a nonprofit incubator dedicated to fostering successful...
by Tom Kaiser | Oct 11, 2023 | News, Top Stories
Virtual brand provider C3, which recently acquired Nextbite, is making good on its founder’s promise to bring its portfolio of virtual brands to provide jets through a new partnership with Xo that bills itself as the world’s premier private aviation network. The...
by Tom Kaiser | Oct 11, 2023 | News, Third-Party Delivery
After testing out convenience store-only bundling that made it possible to add items from a second merchant after checkout, Uber Eats has introduced multi-store ordering that allows consumers to order from two restaurants, C-stores or liquor stores at the same time...
by Tom Kaiser | Oct 11, 2023 | News, Research
A new market report from Research and Markets says the North American online food delivery market size that reached $29.8 billion in 2022 could more than double to nearly $65 billion by 2028. Such a lofty prediction would require the industry to grow by nearly 13.7...
by Bernadette Heier | Oct 10, 2023 | News
Onfleet, a San Francisco-based last-mile delivery management platform, has named Andra Munteanu as its first chief product officer. This comes as the company, that helps businesses around the world assign and track local deliveries, communicate with their drivers,...