Serve, Uber Eats Scale Up Autonomous Delivery Plans
Following a successful year of tests throughout Los Angeles, Serve Robotics announced plans to expand its partnership with Uber Eats and deploy up to 2,000 AI-powered sidewalk delivery robotics in additional cities. The announcement comes two weeks after another of...
Toast Data Shows Dine-In Still Dominates Lunch Traffic
A new Restaurant Trends Report from Toast provides an interesting look at dining and delivery habits as the industry moves further beyond the challenges presented by three years of pandemic adjustments. Notably, only Kansas City and Charleston, South Carolina,...
Blaze Pizza Selects Qu to Support Rapid Growth
Blaze Pizza, a fast-growing, fast-casual franchise, has chosen Qu’s unified commerce platform to support continued rapid growth and innovation across its more than 300 locations in the U.S. and Canada. The California-based brand said Qu’s cloud-native system will help...
Alcohol Delivery On the Rise, DoorDash Says
One of the biggest alcohol trends to emerge in recent years is online ordering, with the desire for convenience and safety attracting consumers to opt-in for delivery. DoorDash has seen a 100 percent year-over-year growth in orders for alcohol pickup and delivery on...
Wow Bao Innovates Rewards with NFT-backed Loyalty, Digital Collectables
Fast-casual Asian concept Wow Bao is expanding its footprint in the metaverse with the minting of exclusive Digital CollectaBaos. An enhancement to its existing point-based Bao Bucks loyalty program, CollectaBaos or “NFTs” give customers access to the new Hot Buns...
Solving Today’s Data Issues Enables Tomorrow’s Innovation at 2023 FODC
In recent years, restaurants have continuously added new sales channels and delivery methods to keep up with consumer demand and ordering preferences. But with that, many have struggled with data issues and system misalignments. The “How Solving the Data Problems of...
Tech Aiding Labor Takes Front Seat at National Restaurant Association Show
As a first-timer at The National Restaurant Association show, I must admit I’m still recovering and I don’t mean from not wearing the most comfortable shoes (rookie mistake, yes, I was warned)—but from soaking in all the innovative tech on display, delicious food,...
Uber Expands Direct Offering with Cartwheel Partnership
Uber Eats is expanding its hybrid delivery offering through a new partnership with Cartwheel that will make it easier for restaurants across the globe to build a white-label fulfillment program that lowers the total cost of delivery for operators. Hybrid or...
DoorDash Hits Record for Non-Restaurant Orders
This past Mother’s Day was a notable milestone for DoorDash, as flower shipments helped the largest U.S.-based delivery provider set a record for the most non-restaurant orders within a single day. A year after launching flower deliveries on the platform, DoorDash...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.