Hy-Vee, Deliverect Collab to Expand Digital Ordering
Deliverect has partnered with Hy-Vee to expand the supermarket chain’s digital food ordering. The joint venture is expected to help Hy-Vee make data-driven decisions about their menu offerings as well as enhance customer experience in their Fast and Fresh Market...
Coco’s Hybrid Fleet of Food Delivery Robots Poised for Major Urban Rollout
While competitors like Starship and Serve Robotics have gained national attention for using their autonomous bots to deliver 7-Eleven Slurpees, Shake Shack burgers and college meals, robot startup Coco has been quietly operating under the radar. Under CEO and...
DoorDash Tackles Delivery Fraud with New Updates
DoorDash is addressing delivery fraud with a new set of measures. A spokesperson for the third-party delivery giant told Food On Demand that while not super common, “the unfortunate fact is that there are people who falsely claim that they didn’t receive their...
KFC Tests New Tech in Orlando
One might think KFC’s most daring idea was when it named Norm MacDonald as Colonel Sanders in 2015. That was unconventional. But what it is doing in Orlando makes the Norm decision seem normal. If you’re visiting one of 16 Orlando stores after an outing at Disney...
Hang Gives Consumers a Personalized Experience and Operators Their Names
Spend any time with a restaurant operator who uses third-party delivery and you will hear the same thing: we wish we could get the names of the consumers. The provided data is generally just demographic. But Matt Smolin, who runs Hang, a brand loyalty and membership...
Juicer Parts Ways with Dynamic Pricing Product
Restaurant tech startup Juicer is discontinuing its dynamic pricing platform. CEO and Founder Ashwin Kamlani told Food On Demand that the company will pivot toward a broader revenue management solution for the restaurant industry. The company’s dynamic pricing...
OLHSO Launches an Automated Mobile Restaurant
It’s one thing to make an order through an app and wait for the food to arrive. It’s another to make an order through an app and wait for the restaurant to arrive. Such is the promise of OLHSO, which is a Korean BBQ & seafood food truck that uses robots in...
Restaurant Delivery, the Global Outlook
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. As we approach the...
Chick-fil-A Takes Drive-Thru to New Heights, Literally
Chick-fil-A is the latest to join the “rethinking restaurants” trend among fast food hubs. The chain opened its first drive-thru-only restaurant packed with gadgets and gizmos. The new design mirrors Taco Bell’s test concept, Taco Bell Defy, which debuted in Brooklyn...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
