Toast Shifts to Uber Eats Direct as Primary Delivery Partner
Toast announced on Thursday that it is expanding its partnership with Uber by making Uber Eats Direct the primary white-label delivery option for businesses using Toast’s services. As part of this change, Toast is shifting away from its previous default partner,...
Tony Illes Has Made 9,197 Third-Party Deliveries, Now He Delivers On His Own
If you live in the Beacon Hill neighborhood in Seattle and have ordered food delivery in the past few years, chances are the smiling man who handed you your bag was Tony Illes. He’s been busy on the third-party delivery platforms. So busy that he figured that the area...
How Pickpad Aims to Solve Restaurant Pickup Chaos
We’ve all been there—standing in a busy restaurant, trying to figure out which order is yours or where it even is. Meanwhile, staff are juggling delivery drivers who are also looking for orders to pick up. It’s a situation both customers and staff deal...
Deliverect Acquires Kiosk Manufacturer
Deliverect, a food tech SaaS company, has acquired Tabesto, an all-in-one ordering and payment kiosk. The deal expands Deliverect’s capabilities beyond online ordering to in-store responsibilities. Deliverect gains Tabesto’s smart ordering and payment software...
Sweetfin Finds Sweet Spot With Delivery Exclusivity
Sweetfin, a poke concept in Southern California with 16 locations, has a history of embracing delivery exclusivity. Pre-pandemic it worked solely with Postmates. Then for a few years it extended to all the providers. Now it’s back with just Postmates and its parent...
Pizza Hut Unveils “Digital-Forward” Design with Drive-Thru
Pizza Hut has introduced a new restaurant design in Plano, Texas, focused on technology and convenience to attract more customers. The store features self-service kiosks, heated cabinets for contactless order pickup, and a drive-thru. The drive-thru includes a “Hut ‘N...
Uber Eats Uses Bags Made From Leaves
Jumping into a pile of leaves is something to do at least once. It’s so cozy. Uber Eats is bringing that embracing, and ecological, aesthetic to its packaging, starting with a pilot in Paris, in which it will deliver items in bags made from fallen leaves collected...
Shake Shack Partners with Delta to Bring Burgers 35,000 Feet
Shake Shack burgers are taking flight thanks to a first-of-its-kind partnership with Delta Airlines. Starting in December, Delta will offer Shake Shack’s cheeseburgers on select flights departing from Boston, with plans to expand in the future. Available only to first...
Restaurant CFOs Embrace Technology’s Role in Growth
The role of chief financial officer has evolved beyond a sole focus on accounting and finance, as additional factors like technology have become crucial considerations. As technology continues to drive innovation in the restaurant space, CFOs are finding ways for it...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.