Uber Eats, Deliveroo, Just Eat, sign UK Road Safety Charter
Various third-party delivery companies have pledged to keep their motorcycle couriers and other road users safer in London by signing a voluntary charter with the capital’s Transport for London (TfL) authority Tuesday. Uber Eats, Deliveroo, Getir, Just Eat, and Stuart...
DoorDash Increases Safety Measures to Halt Underage Alcohol Orders
With college students back on campus, DoorDash is clamping down on underage alcohol orders, releasing increased preventative safety measures. For now, the initiative has kicked off solely in Massachusetts—a state with the highest concentration of college students...
Grubhub’s Next Closed Campus: Naval Station Norfolk
Continuing its closed-campus expansion that’s so far centered around colleges and universities, Grubhub is bringing its Onsite mobile ordering and pickup technology to Naval Station Norfolk through a venture with The Navy Exchange Service Command (NEXCOM). With this...
Marqii Lands Series A Funding, Ramping Total Raised up to $10 Million
In an online world where consistent responses to customer feedback have a vital impact on a brand’s narrative, Marqii, a digital operations platform for the hospitality industry, continues to grow its guest engagement footprint among competitors, landing $4.5 million...
Grubhub Adds On-Demand Option for Self-Delivery Restaurants, Beefs Up Insights
Restaurants utilizing self-delivery through the Grubhub Marketplace will soon have the option to request on-demand delivery service on a per-order basis should they need it. This feature is currently in pilot in markets across the country, including Boston,...
P.F. Chang’s Inks Catering Agreement with ezCater, Cartwheel
P.F. Chang’s has expanded its partnership with Cartwheel and ezCater through a deal that the on-demand delivery management platform called “the most significant partnership news we’ve secured.” The expanded partnership is one of several big-name moves in the catering...Lee Barnes
Lee Barnes Chief Data Officer, Paytronix Lee leads the Strategy & Analytics team and is a self-confessed data geek who can often be found digging into the data with his team. His undergraduate degree in mathematics and MBA from Harvard Business School gives him...
SoundHound Teams with ChowNow to Deploy Smart Answering
SoundHound, a voice artificial intelligence company, has partnered with ChowNow, an online ordering and marketing platform designed to support independent restaurants, to enable restaurants to automatically answer and respond to inbound customer calls. Restaurants...
Voodoo Doughnut Implements Customer Feedback Tech Amid Growth
Known for its imaginative and sometimes eccentric flavors, Voodoo Doughnut continues to spur growth since its fruition nearly 20 years ago. Friends and entertainment-oriented Kenneth “Cat Daddy” Pogson and Tres Shannon collaborated on creating Voodoo Doughnut, a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.