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Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why

Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why

by Adam Wahlberg | Feb 5, 2025 | News

If you talk to operators about their off-premises success, many of them will bring up the importance of curbside pick-up. Some see it as a key to their success. Not Chili’s. At the end of the first quarter in 2024 the brand jettisoned the practice. It was creating...
Grubhub, Brinker Announce 2,500-Location Partnership

Grubhub, Brinker Announce 2,500-Location Partnership

by Nicholas Upton | Jun 29, 2022 | Finance, News

Brinker, the parent of Chili’s, Maggiano’s Little Italy and the virtual brands It’s Just Wings and Maggiano’s Italian Classics inked a new deal to plug into the Grubhub delivery network. Under a deal announced on June 27th, Grubhub will soon count 2,500 Brinker...
Brinker Partners with Flytrex and Serve Robotics on Drone, Robot Deliveries

Brinker Partners with Flytrex and Serve Robotics on Drone, Robot Deliveries

by Tom Kaiser | Apr 14, 2022 | News, Third-Party Delivery

Brinker International has partnered with Flytrex and Serve Robotics to test drone and sidewalk robot deliveries in the Dallas-Fort Worth metro area. Details are scant, but the Texas-based restaurant giant is including its Chili’s and Maggiano’s Little Italy...
Big Brand Management Talks Ghost Kitchens and Geographic Shifts

Big Brand Management Talks Ghost Kitchens and Geographic Shifts

by Arthur Robert | Mar 3, 2022 | News

When COVID-19 hit, it was clear that things in the restaurant industry were going to change. Many of those changes, such as the rise of delivery, were obvious. But other changes and their knock-on effects would have been harder to predict. “I never thought I’d see the...
Brinker, DoorDash Detail Strides in Delivery Partnership

Brinker, DoorDash Detail Strides in Delivery Partnership

by Laura Michaels | Sep 3, 2020 | News

About 18 months ago, Brinker International had something like 50 delivery partners across its 1,600-plus Chili’s and Maggiano’s locations, didn’t want to sign an exclusive deal with a third-party delivery service and didn’t even believe in the incrementality of...

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