Digital Ops, Off-Premises Shine in Chipotle’s Q4 Earnings
Chipotle marked another exceptional year of business by nearly every metric. Off-premises operations and digital ordering were especially bright spots in its latest earnings report. In the fourth quarter, Chipotle’s revenue increased 22 percent, reaching $2 billion...
Chick-fil-A Sued in New York Over Delivery Mark-up Allegations
Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery. The complaint alleges that, in addition to the delivery fees, usually $2.99 or $3.99, the chain “secretly marks up food prices for delivery...
Belgium-based Deliverect Plots North American Growth
Fresh off a recent $65 million funding round, Belgium-based Deliverect is moving into the North American hospitality market with expectations that delivery volumes still have significant growth ahead, partially fueled by the explosion of ghost kitchens and virtual...
Chipotle Invests In Autonomous Delivery Company Nuro
Chipotle has invested in Nuro, a California-based autonomous vehicle manufacturer that’s been making news ever since its founding in 2016. Known for delivery vehicles that are similar to Smart cars, it has tested deliveries with Domino’s, grocery stores and others,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.